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Project Manager

Project Manager

AithothKuala Lumpur, Kuala Lumpur, Malaysia
21 hari lalu
Penerangan pekerjaan

Overview

Thoth AI Federal Territory of Kuala Lumpur, Malaysia

We are a leading BPO company specializing in data labeling, content review, and customer service. With a robust presence in the AI and BPO industries, we pride ourselves on delivering top-notch services to our global clients. We are expanding our operations in Malaysia and are seeking a dynamic and experienced Project Manager / Project Coordinator to join our team onsite in Kuala Lumpur.

Job Summary :

We are looking for an experienced Project Manager with a strong background in the BPO industry, particularly in data annotation, content moderation, or customer service. The candidate should have at least 3 years of experience managing projects in these sectors, with a preference for those who have worked in leading BPO companies. The Project Manager will oversee the planning, implementation, and tracking of specific projects in Kuala Lumpur.

Responsibilities

  • Lead the onsite team (approximately 40 members) and coordinate with clients to ensure projects are delivered on time and within scope as per requirement.
  • Monitor project progress and performance, providing regular updates to stakeholders.
  • Identify and mitigate project risks and issues.
  • Ensure adherence to industry best practices and company standards.
  • Foster a collaborative and high-performance project team environment.
  • Conduct post-project evaluations to identify areas for improvement.
  • Manage project costs by working closely with operations and HR teams.

Qualifications

  • Minimum of 2 years of project management experience, preferably in data annotation, content moderation, or customer service.
  • Strong understanding of project management methodologies and tools.
  • Excellent communication, leadership, and organizational skills.
  • Ability to work effectively under pressure and meet tight deadlines.
  • Preferred Skills

  • Experience with AI, machine learning projects, or customer service operations.
  • Knowledge of quality assurance and compliance standards in the BPO industry.
  • Familiarity with data privacy regulations and best practices.
  • Proficiency in project management software (e.g., Microsoft Project, Asana, Trello).
  • What We Offer

  • Competitive salary and benefits package.
  • Opportunity to work with a diverse and talented team.
  • Professional development and career growth opportunities.
  • A dynamic and inclusive work environment.
  • Details

  • Seniority level : Associate
  • Employment type : Full-time
  • Job function : Project Management and Information Technology
  • Industries : Information Services
  • Referrals increase your chances of interviewing at Thoth AI. Get notified about new Project Manager jobs in Federal Territory of Kuala Lumpur, Malaysia.

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