CUSTOMER SERVICE EXECUTIVE

Job Requirements

Have experience working in call center for at least 3 years minimum.

Have exceptional attention to detail, accuracy, highly organized and the ability to follow established procedures.

Be comfortable taking responsibility for timely and thorough completion of their task.

Have a willingness to work within Australian Clinical Labs’ core values.

Understanding of medical terminology and work experience in a related position will be well regarded.

Having worked for Australia / New Zealand market will be an added advantage.

Willing to work on rotational shifts and on Malaysia Public Holidays.

Must be able to start work by 10th November 2025.

Skills and Experience

Candidates must possess at least Diploma in any field. Degree holders are welcome to apply.

Computer, typing and keyboard skills.

Willing to work on weekends, Public Holidays and shift hours.

Exceptional English Communication.

Must have experience working with Australian Clients.

Employee Benefits

• Work location is based in Menara Axis (2min walk from Asia Jaya LRT station)
• We provide various types of OT
• Entitled for various types of allowances for shift work
• Entitled for an attractive incentive
• Annual leave – 14 days
• Emergency leave – 3 days
• Sick leave – 14 days
• Hospitalisation leave – 60 days
• Maternity leave – 98 days
• Paternity leave – 7 days
• Compassionate leave – 3 days
• Carried forward leave – allowed 3 days
• Outpatient medical and specialist is cashless – yearly limit is MYR 600
• Entitled for dental and optical - yearly MYR 250
• Hospitalization and surgical is cashless – yearly limit is MYR 60,000
• Group term life coverage for MYR 60,000
• Entitled for EPF, Socso, EIS, PCB and HRDF
• Entitled for annual bonus and increment based on performance
• Funeral donation for immediate family members is MYR 100

Additional Benefits

Schedule and Pay Types

Compensation and Development

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