The World's Largest Sports Retailer is recruiting passionate sports enthusiasts to join our team at our newest Decathlon store at Aeon Bukit Mertajam, Penang, which is opening soon!
LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL-TIME ROLE?
IF YOU ARE READY TO LIVE AN EXPERIENCE OF A LIFETIME , THIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sports Advisor (Sales), your role is to ensure all customers leave our stores satisfied. From a friendly welcome to a quick and easy payment process, you will always deliver a 5-star shopping experience. Decathlon invests heavily in teammate development to help those who want to build careers within the business flourish.
Responsibilities : 1. To Customers
- Welcome customers professionally
- Ensure customer satisfaction by offering suitable solutions for returns, complaints, checkout, etc.
- Know the technical features and benefits of Decathlon products to recommend appropriate products and services
- Develop a network of customers both in-store and online to build relationships
- Passionately share sports knowledge and help customers discover new sports
- Encourage loyalty card subscriptions to improve customer information
2. To Decathlon Malaysia
Align with department goals and work with the team to achieve themPromote innovation and enhance the in-store sports experienceUse resources and tools to boost Decathlon Malaysia's salesArrange store layout according to principles and guidelinesCreate high-quality store displays based on Satisfied Customer Family (FCS) standardsMaintain the layout to ensure good presentation and customer satisfactionEnsure stock accuracy and availability using the automatic replenishment system3. For Safety of People and Goods
Enforce safety and security standards in the storeFollow fire safety and evacuation procedures4. Development and Skills Enhancement
Participate in training sessions and develop training skills to become a trainer#J-18808-Ljbffr