Supervisor, Retail Sales (Bertam)

We are looking for a few Supervisor, Retail Sales that drives successful retail operations in our Bertam store. You will excel at driving sales, exceeding performance targets, and optimizing store processes to create a smooth, customer-centric experience. By effectively managing costs and maximizing profits, you will ensure the store operates effortlessly while delivering outstanding results and an exceptional shopping journey.

Who Are We?

CompAsia is a digital and technology company that provides end-to-end solutions for certified pre-owned devices focusing on the mobile phone life-cycle value chain. Our focus is on delivering a mobile phone lifecycle experience not limited to Trading, Financing and Insurance.

What Role Will You Play in Shaping CompAsia's Future?

• Drive and Achieve Revenue : Actively work to drive sales and achieve revenue targets, ensuring the store meets or exceeds financial goals.
• Manage Staff : Supervise retail staff, including floor employees and cashiers. Oversee hiring, disciplining, and training of employees.
• Merchandising : Ensure pricing accuracy, manage store displays, and ensure products are clean and ready to be displayed. Attend trade shows to identify new services and products.
• Customer Service : Ensure staff are informed about daily targets and prioritize customer care. Handle customer complaints, issues, and questions effectively.
• Inventory Control : Maintain inventory, ensure items are in stock, and approve vendor contracts. Utilize data analysis for sales figures and forward planning.
• Compliance and Safety : Ensure health and safety measures are met, maintain store cleanliness, and comply with local laws regarding hours of operation.
• Administration : Organize staff schedules, preside over staff meetings, and utilize computers for data analysis.
• Retail store supervisors play a crucial role in the success of retail operations by driving revenue, managing diverse responsibilities from logistics and marketing to customer service and financial analysis, ensuring a seamless and profitable retail environment.

What Qualifications and Experience Will You Bring to Excel in This Role?

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