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PMOStandard Chartered Bank • Kuala Lumpur, Kuala Lumpur, Malaysia
PMO

PMO

Standard Chartered Bank • Kuala Lumpur, Kuala Lumpur, Malaysia
4 hari lalu
Penerangan pekerjaan

Purpose of the role We are looking for a seasoned Programme Management expert in the ITS Portfolio to lead the Programme Management Office (PMO) for AI Security Programme, that delivers AI capability across various ITS Domains. This role will serve as the subject matter expert (SME) for programme governance, planning, risk management, and delivery assurance. The ideal candidate will collaborate closely with senior stakeholders to ensure the programme is efficiently structured, monitored, and executed across all workstreams.

Programme Governance

  • Develop and sustain the programme governance framework, including the reporting cadence, meeting structures, and associated artifacts.
  • Ensure compliance with the Change Delivery Standards (CDS) and promote awareness of these standards throughout the Programme.
  • Conduct regular reviews to evaluate the Programme's adherence to established standards.
  • Promote consistency across programme documentation, RAID logs, change controls, and other relevant records.
  • Ensure the accurate and consistent use of programme data within the Bank's systems (Clarity, ADO).
  • Provide support to teams within the Programme and its underlying initiatives.
  • Assist the Programme Steering Committee by preparing high-quality materials such as Terms of Reference, Progress Reports, call minutes, and other necessary documents.

Planning & Execution Support

  • Support the Programme Manager in developing a comprehensive Programme plan, ensuring alignment with the approved business case.
  • Collaborate with the Programme Manager to ensure that initiative plans are synchronized and integrated with the overall Programme delivery plan.
  • Support the Programme Manager in maintaining the Programme plan, including but not limited to the tracking of key milestones and timelines.

    • Risk & Issue Management

  • Facilitate the identification and assessment of risks at the Programme level and support the development of comprehensive risk mitigation plans.
  • Collaborate with Programme Manager to ensure that risks and issues are managed effectively and updated in Clarity.

    • Resource Management

  • Consolidate and monitor the comprehensive resource management view of the Programme, identifying any gaps relative to forecasted requirements.
  • Input information related to actual and forecasted resource data into Clarity.
  • Work in collaboration with the Programme Manager to determine the staffing needs / changes for the Programme.

    • People & Talent

  • Oversee all people management activities for PMO squads and support roles, providing advice and guidance to assist with their individual projects.
  • Coach and guide PMO squads and support roles to enhance their skills through relevant training and certifications.
  • Organize, train, and coordinate project management learning sessions with the Group, region, and country teams.
  • Foster and embed a culture of openness, trust, and risk awareness, ensuring that ethical, legal, regulatory, and policy compliance is the standard.
  • Promote a culture of honest feedback through retrospectives and strong collaboration among team members.
  • Ensure PMO resources have clearly defined responsibilities, reporting lines, delegated authorities, and objectives.
  • Identify and remove obstacles and impediments to the team's or squad's progress, escalating issues as necessary.

    • Financial Oversight

  • Support in the development and maintenance of Programme budgets and financial forecasts.
  • Monitor actual Programme expenditures to ensure alignment with approved budgets.
  • Identify opportunities for cost savings and efficiency improvements across the delivery process.

    • Tooling & Reporting

  • Deliver high-quality progress reports, dashboards, and status updates for stakeholders at all levels, ensuring clear and concise messaging.
  • Ensure that the approved business case and subsequent Change Requests are accurately documented in Clarity.
  • Collaborate with the Programme Manager to keep Clarity updated with the latest Programme data, including status updates, key milestones, financials, risks, issues, dependencies, and resource forecasts.
  • Ensure benefits forecasts and actuals are accurately reflected in Clarity.

    • Stakeholder Engagement & Communication

  • Support the Programme Manager in coordinating a comprehensive Programme-wide communication plan, encompassing stakeholder engagement, briefings, and updates.
  • Serve as a central coordination point across business units, workstreams, and external partners.
  • Support change management initiatives by aligning messaging and readiness activities.
  • Promote continuous improvement by advocating for PMO best practices, documenting lessons learned, and driving efficiency in delivery processes.
  • Support the Programme Manager in coordinating Programme change management training and communication strategies.

    • Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Effectively and collaboratively identify, elevate, mitigate, and resolve risk, conduct and compliance matters.

    • Key Stakeholders

  • Program Sponsors and Accountable Executives
  • Technology & Operations (T&O) Function Heads
  • Program / Project Managers, Product Owners
  • Risk, Compliance, Finance, HR, GBS Ops
  • Vendor and third-party partners

    • Cultural & Leadership Attributes

  • Embodies the Group’s values of Integrity, Courage, Empathy, and Innovation.
  • Demonstrates resilience and agility in fast-paced, regulated environments.
  • Acts as a role model for collaboration, accountability, and continuous improvement.

    • Qualifications

  • Bachelor’s Degree Qualification in Computer Science, Information Technology, or related fields.
  • Minimum of 10+ years of experience in program governance, control, and data metrics reporting.
  • Strong understanding of project management methodologies (e.g., PMBOK, PRINCE2, Agile).
  • Experience managing and / or working for large and complex transformation initiatives.
  • Highly proficient in tools such as Microsoft Office, Confluence, ADO, Clarity etc.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills.
  • Strong skills in conceptual and quantitative problem-solving, aligning a broad range of stakeholders from multiple functions, and executing against a tightly defined timeline and budget.
  • Excellent professional skills, including verbal and written communication.
  • Highly developed communication and stakeholder management skills, able to converse in appropriate levels of detail with a myriad of stakeholders, including and not limited to T&O Portfolio Management, Programme Managers, Product Owners, OR Risk & Controls, Technology etc.

    • Key Skills & Competencies

  • Project Management
  • Planning and Execution
  • Risk & Issue Management
  • Financial and Commercial Acumen
  • Digital Fluency & Programme Tooling
  • Proficient with project management tools – Clarity, ADO, Confluence, MS-Office (Word, PowerPoint, Excel), MS-Project, MS-Planner, MS-whiteboard, etc.
  • Excellent communication and presentation skills (both written and oral).
  • Proficient in doing financial forecasting & budgeting.
  • Knowledge of Bank’s policies and procedures and key risk areas / risk types such as data quality is a must.

    • Benefits

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

    • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

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