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Officer, Customer Service (KLEM)

Officer, Customer Service (KLEM)

Sime Darby PropertyKuala Lumpur, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Overview

Job Purpose : To support customers by providing helpful information, answering questions and responding to complaints.

Responsibilities

  • To man the information counter and assist customers with enquiries and provide accurate information
  • To record lost and found items in the mall
  • Responding to injuries and accidents in the mall
  • To manage and monitor all common facilities i.e. maintain the hygiene of the first aid room, wheelchair, baby stroller, etc
  • To ensure all information in the mall (digital panels, website, etc.) is always up to date
  • Support the Marketing Communications department in all promotional activities / campaigns / events including event set-up, redemption, circular or tent card circulation, etc

Qualifications

  • Minimum Qualifications (Education) : At least SPM / STPM OR Diploma Holder
  • Minimum Years Of Experience : Possess at least 1- or 2-years' experience in preferably shopping malls or hospitality sectors.

    • Seniority level

  • Entry level

    • Employment type

  • Full-time

    • Job function

  • Other

    • Industries

  • IT Services and IT Consulting

    • #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Customer Service Officer • Kuala Lumpur, Kuala Lumpur, Malaysia