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Associate II - Marketing
USTKajang Municipal Council, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanDegree holder in any field. Marketing or Accounting / Finance degree holders preferred. Able to speak any of the languages - English + Spanish / French / Persian / Russian / Portuguese At least 1-2 years working experiences in Marketing / Finance and related fields. Fresh graduates and expats are welcomed. Advertisement background will be an advantage. Good reporting especially Excel or Power BI. Experience working in a multinational company environment. Speaking in decent English Positive attitude and able to drive the issue until resolved. Able to deliver training to the customer Willing to work from 11pm-8am, Monday till Friday, flexible to work in extended hours whenever required occasionally. Willing to work remotely, and commit to be onsite whenever required within Kuala Lumpur / Selangor Willing to be based in Kuala Lumpur / Selangor Escalation Management, Marketing Analysis, Excel, Power BI
Overview
Role Description : Support and enable Marketing department, providing business program marketing support including but not limited to :
- Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaigns
- Developing full year co-marketing framework and managing the approval process and plan globally
- Program Training
- Escalation management
- Noncompliance - work with IIP finance for resolution of compliance queries
- Localization of content
- Provide marketing assistance to customers using effective communication, listening and comprehension skills
- Solve problems within agreed quality standards using a good understanding of customer and the client's relationship
- Identifies and escalates complex problems to next level of support and resolve as per agreed SLA
- Familiarizes self with the company partner marketing programs
- Help to provides solutions / suggestions to customer, following a set of SOP
- Provide good customer service experience to customers
- Work on the client's program tools and make necessary entries
- Understand and respect language and country nuances when talking with the customers in different countries
- Provide L1 support such as manage daily queries / tickets, troubleshoot basic technical issues (access permission), handle customers onboarding
- Client management, customer service – from US and Latin America
Qualifications
Skills
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Buat amaran kerja untuk carian ini
Marketing Associate • Kajang Municipal Council, Selangor, Malaysia
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