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Data Center Technician | Johor

AdeccoKulai, Johor, Malaysia

3 hari lalu

Penerangan pekerjaan

Responsibilities

Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware and software.
Provide escalated 2nd level technical support for complex technical issues, which may include leading problem management cases and providing management status.
Manage escalated support cases and lead appropriate internal technical resources and / or 3rd party vendors to resolution.
Assist with server operating system and application upgrades, bug fixes, and patching.
Work on standardization projects for both hardware and software under the company technology stack; maintain consistent system uptime as expected in an IaaS environment.

Requirements

Minimum 1 year experience

Strong background in Linux

Experience in a Data Centre environment (racking & stacking gear, cable management, hot & cold aisle containment)

Willingness to work a shift in a 24 / 7 / 365 environment including on-call rostered shifts

Solid knowledge of Data Centre Ecosystem (cooling, electrical, networking, and structured cabling)

Performance management / troubleshooting

Ability to understand internal customer problems and provide technical solutions in a timely manner

Ability to understand customer urgency and sensitivity of a problem

Ability to communicate confidently and clearly with internal customers

Ability to work well within a demanding customer environment and deliver value to customers

Strong adherence to process and ability to act as a process champion

To apply, please forward your latest resume to and

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Data Center Technician • Kulai, Johor, Malaysia