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Gaming Support

Gaming Support

HintburgKuala Lumpur, Kuala Lumpur, Malaysia
9 jam yang lalu
Penerangan pekerjaan

Job Position - Korean, Gaming Support - Korean (Gtower)

Korean /  TOPIK 4, 5, 6 + English

Head Of Operation -

Rotational Shift 24 / 7 (5days, 2 OFF)

Min. Requirements

  • Fresh Grads  / Experienced

Salary Budget -

8K - 10K

7K - 8K For Non Native (Topik 4 and above - Language allowance included)

Joining Date

September

Education -

Fresh graduates are welcomed , cs experience preferred welcome

Connect me via -

Email : FB -

WhatsApp : Linkedin -

Benefits

  • Employment visa will be sponsored by company.
  • Visa expenses will be borne by company.
  • Accommodation for initial 8 days will be provided by the client.
  • One-way flight tickets will be provided.
  • Medical card will be provided (In-patient and Out-Patient both covered).
  • Annual Leave 10 days
  • Medical Leave 14 days
  • SOCSO contribution
  • Flexi-benefit (Dental, vision, broadband internet, maternity)
  • Rewards and Recognition Program
  • Learning and Development Program
  • Diverse and Inclusive Employee Engagement Activities

    • Responsibilities

    JOB SCOPE

  • Help guests with planning and booking reservations for Integrated Resort products and services.
  • Understand guests' needs and provide them with personalized solutions.
  • Be customer centric with internal and external guests via all communication channels.
  • Deliver high touch experience that is aligned with Company Service Strategy to all guests.
  • Handle first level complaint with a pleasant disposition.
  • Agility to handle services and requests effectively & efficiently.
  • Apply logic and high EQ in guest challenges and proactively offer / discuss resolution with a Manager on Duty.
  • Up to date with hotel information of events / activities to provide accurate information in a timely manner.
  • Responsive to emergency situations in according to hotel guidelines.
  • Contribute to achieve individual and team KPIs.
  • Support other responsibilities that may be assigned from time to time.
    • Buat amaran kerja untuk carian ini

    Support • Kuala Lumpur, Kuala Lumpur, Malaysia