QA Tester (Remote)

Overview

Mister Mobile is Singapore’s trusted leader in mobile services, dedicated to empowering people through technology and delivering outstanding customer experiences. We’re known for offering the best trade-in prices, rigorously tested devices, and warm, personalized service. We hold ISO certification, CaseTrust accreditation, and a Carousell InstantBuy Award, with over 15,000+ positive reviews and counting. We foster a collaborative, inclusive workplace where growth, innovation, and teamwork are at the heart of everything we do.

Position Overview

Mister Mobile is seeking a QA Tester (Remote) to ensure the quality, functionality, and user experience of our mobile applications, internal systems, POS, and ERP platforms. This role involves planning and executing test scenarios, identifying and reporting defects, and working closely with cross-functional teams to improve product performance and usability.

Key Responsibilities

• Testing & Quality Assurance : Conduct hands-on testing of mobile apps, websites, internal systems, POS, and ERP platforms; develop and execute test plans and scripts to cover functionality, usability, and performance; perform regression, progression, performance, functional, and user acceptance testing (UAT); identify, document, and report bugs or discrepancies in a clear and timely manner; collaborate with development and product teams to resolve issues and support continuous improvement; perform basic root cause analysis and recommend practical solutions.
• User Experience & Product Feedback : Provide feedback on usability and customer experience based on real-world usage scenarios; suggest enhancements to improve product quality and customer satisfaction; collaborate with cross-functional teams to ensure timely resolution of identified issues.
• Documentation & Updates : Maintain up-to-date testing documentation aligned with product changes; stay informed on new product features, updates, and releases to adjust testing procedures accordingly.

Requirements

Job Details

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