Specialist, Customer Service (Video / Voice Chat, Mandarin Support)

Who We Are :

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles : We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

What You'll Be Doing :

• Handle user issues efficiently according to service procedures, and be able to provide support via video / voice services.
• Engage with users through video service with the camera on, comfortable with on-camera interactions.
• Demonstrate efficiency, professionalism, and a strong sense of security during service to ensure smooth user experiences.

What We Look For in You :

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