Business Support

Job Summary

The Business Support is responsible for managing training logistics, supporting business development and sales efforts, and assisting with marketing activities. Key duties include coordinating courses, facilities, and trainers; handling billing and SAP FieldGlass; supporting HRD etris processes; providing scheduling support; preparing sales materials and client documentation; and executing marketing campaigns. The role requires strong organizational skills, cross-functional collaboration, and proficiency in relevant systems and tools.

Key Responsibilities

• Course Management : Plan, schedule, and coordinate training programs and participant logistics with relevant stakeholders.
• Facility Management : Oversee venue bookings, readiness, and maintenance for training sessions.
• Trainer Management : Liaise with trainers regarding availability, contracts, and performance tracking.
• Billing & Invoicing : Manage financial processes including invoicing & claims.
• SAP FieldGlass Administration : Maintain vendor records, assignments, and compliance within the system.
• HRD etris Support : Assist with grant applications, claims processing, and system troubleshooting.
• ISMS Certification Involvement : Support documentation and coordination for ISMS-related activities.
• BD Support : Provide timely and accurate information to support sales proposals and client pitches.

Job Requirements

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