Application Maintenance / Production Support (L3), CoreBanking

Job Responsibilities

• Manage end-to-end software development and support, focusing on L3 production fixes.
• Handle analysis, design, implementation, testing, and issue resolution.
• Ensure quality assurance aligned with the Bank's software delivery methodology.
• Act as the technical focal point for incident, problem, and knowledge management.
• Provide comprehensive support to internal customers and resolve issues efficiently.
• Oversee third-party vendors and integration partners for timely code fixes.
• Optimize and maintain software functionality while recommending improvements.
• Conduct root cause analysis, review code, and perform unit testing.
• Collaborate with stakeholders to prioritize problem remediation.
• Contribute to process improvements in tools, methods, and governance.

Job Requirements