Ørsted Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Overview
Join to apply for the Senior Solution ServiceNow OT Architect role at Ørsted. You’ll help design and deliver secure, scalable solutions in areas such as OTSM, OTVR, OT asset management, and compliance. This role bridges OT and IT, ensuring alignment with enterprise architecture and regulatory standards, and collaborating with Product Owners, Product Managers, and Release Train Engineers to deliver impactful and sustainable OT solutions. You’ll be part of the ServiceNow delivery organization, working with colleagues in Denmark, Poland, and Malaysia, and with product teams and governance functions.
Responsibilities
- Contribute to the design and architecture of ServiceNow OT solutions (OT CMDB, OT Service Management (OTSM), OT Vulnerability Response (OTVR)), ensuring alignment with enterprise architecture and OT security standards.
- Support integration of ServiceNow with OT systems to build a complete OT asset inventory and ensure compliance with IT / OT security requirements.
- Help develop architectural documentation, patterns, and governance processes to support long-term maintainability and platform integrity.
- Provide technical input during implementations to ensure solutions are secure, scalable, and aligned with platform best practices.
- Collaborate with enterprise architecture and governance teams to ensure compliance with OT / IT security standards (e.g., IEC 62443, NIS2, NERC CIP).
- Work closely with global architecture and governance teams to ensure strategic alignment with Ørsted’s standards.
Qualifications
Experience working with ServiceNow Operational Technology modules in a production environment (e.g., OTM, OTSM, OTVR), or strong familiarity with these areas and a willingness to grow into the role.Solid understanding of ServiceNow platform capabilities and how they can be adapted for OT environments.Exposure to designing integrations between ServiceNow and external OT systems to support accurate OT CMDB data.Familiarity with OT / ICS networks, industrial protocols, and security standards, and an understanding of network segmentation models such as ISA 95 / Purdue.Ability to communicate architectural decisions clearly to technical teams and stakeholders across OT, IT, and compliance.Understanding of ServiceNow governance, licensing models, and cost optimization, with a mindset toward maintaining platform integrity across business areas.Please note that to be considered, you must submit your application via our online career pages and answer the screening questions relevant for your country. We do not accept applications or inquiries from external recruiters or agencies for this position. You may request reasonable work accommodations via
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