Collections Records Specialist Malaysia

Overview

WHO WE ARE

InstaDuit is a next-generation digital lender bringing together cutting-edge technology, artificial intelligence, and machine learning to empower consumers and financial growth. Using frontier technology, we make our loan application experience simple, speedy, and friendly for everyone.

Our goal is to help customers who dont want to use conventional banks while bringing fair and transparent financial services to everyone.

Job Position

Collections Records Specialist

The Collections Records Specialist position focuses on locating consumers whereabouts and assets by using numerous tools available. The Specialist must provide support to the collectors by obtaining alternate phone numbers, addresses, licensing information, etc. in accordance with applicable laws, company policies, and processes.

Responsibilities

• Locate consumers using Third party tools (TPS) tools and techniques
• Communicate with third parties for the purpose of acquiring consumers location and most recent contact information
• Search private databases, public records, and the internet when necessary
• Review and analyze credit applications and in-house documents to locate new address and contact information
• Update consumer information in records to enable collections and field recovery teams to access the latest information
• Call employment and other institutions to locate customer contact information
• Comply with all Malaysian national and state regulations
• Comply with all company policies and procedures

Qualifications

Education and / or Experience

If you are interested

Check us out at If we meet your career goals, then please send your CV to , and we will get in touch with you.

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