Mercure Hotels Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Company Description
At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a high‑impact role with growth opportunities for an ambitious applicant.
- Positions are open for Malaysians & Permanent Resident only.
Job Description
Serve as the first point of contact for employee inquiries, providing friendly and professional assistanceSupport the execution of employee engagement initiatives, celebrations, and recognition programsAssist in the onboarding process for new hires, ensuring a smooth and welcoming experienceCoordinate and help organize monthly celebrations and communication campaignsManage employee files and documentation in compliance with company standards and local lawsSupport payroll preparation through timesheet auditing and related documentationMaintain accurate and up-to-date HR systems and reportsAssist in the preparation of departmental correspondence, forms, and internal communicationsCoordinate interview scheduling, candidate communication, and pre-employment documentationSupport the full onboarding process, including preparation of offer letters and orientation materialsMaintain accurate recruitment tracking and applicant dataCollaborate with the People & Culture team to continuously improve employee experienceAssist in implementing and promoting company culture initiativesSupport sustainability and social responsibility programs as part of the organization's commitmentsQualifications
1 year of experience in Human Resources, preferably in a hotel or related industryBachelor’s degree in Human Resources, Business Administration, or related field (preferred)Strong organizational and communication skills with a high attention to detailProficiency in Microsoft Office Suite; experience with HRIS systems is a plusKnowledge of local labor laws and regulations in MalaysiaExcellent interpersonal skills with the ability to maintain confidentiality and discretionDemonstrated ability to multitask and work efficiently in a fast‑paced environmentStrong problem‑solving skills and ability to take initiativeCollaborative mindset with excellent teamwork abilitiesFlexibility to work various shifts, including weekends and holidays as neededAbility to communicate effectively in English, both verbally and in writingCustomer‑focused approach with a passion for creating meaningful connectionsAdaptability and willingness to learn and grow within the roleFresh graduates are welcome to applyReferrals increase your chances of interviewing at Mercure Hotels by 2x.
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