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People & Culture Coordinator

People & Culture Coordinator

Mercure HotelsKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Mercure Hotels Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Company Description

At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a high‑impact role with growth opportunities for an ambitious applicant.

  • Positions are open for Malaysians & Permanent Resident only.

Job Description

  • Serve as the first point of contact for employee inquiries, providing friendly and professional assistance
  • Support the execution of employee engagement initiatives, celebrations, and recognition programs
  • Assist in the onboarding process for new hires, ensuring a smooth and welcoming experience
  • Coordinate and help organize monthly celebrations and communication campaigns
  • Manage employee files and documentation in compliance with company standards and local laws
  • Support payroll preparation through timesheet auditing and related documentation
  • Maintain accurate and up-to-date HR systems and reports
  • Assist in the preparation of departmental correspondence, forms, and internal communications
  • Coordinate interview scheduling, candidate communication, and pre-employment documentation
  • Support the full onboarding process, including preparation of offer letters and orientation materials
  • Maintain accurate recruitment tracking and applicant data
  • Collaborate with the People & Culture team to continuously improve employee experience
  • Assist in implementing and promoting company culture initiatives
  • Support sustainability and social responsibility programs as part of the organization's commitments
  • Qualifications

  • 1 year of experience in Human Resources, preferably in a hotel or related industry
  • Bachelor’s degree in Human Resources, Business Administration, or related field (preferred)
  • Strong organizational and communication skills with a high attention to detail
  • Proficiency in Microsoft Office Suite; experience with HRIS systems is a plus
  • Knowledge of local labor laws and regulations in Malaysia
  • Excellent interpersonal skills with the ability to maintain confidentiality and discretion
  • Demonstrated ability to multitask and work efficiently in a fast‑paced environment
  • Strong problem‑solving skills and ability to take initiative
  • Collaborative mindset with excellent teamwork abilities
  • Flexibility to work various shifts, including weekends and holidays as needed
  • Ability to communicate effectively in English, both verbally and in writing
  • Customer‑focused approach with a passion for creating meaningful connections
  • Adaptability and willingness to learn and grow within the role
  • Fresh graduates are welcome to apply
  • Referrals increase your chances of interviewing at Mercure Hotels by 2x.

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    People Culture Coordinator • Kuala Lumpur, Kuala Lumpur, Malaysia

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