Overview Join to apply for the
Solutions Architect
role at
Zycus
Zycus is looking for
Solution Architects
for our
Customer Value Management (CVM)
team who will bring together
solution architecture expertise with customer success and value delivery . The role is ideal for seasoned
Solution Architects in Procurement (S2P / P2P)
who want to leverage their
design, consulting, and advisory experience
to drive measurable business outcomes for customers
post-implementation .
As a CVM, you will use your
deep expertise in Source-to-Pay, Procure-to-Pay, Procurement Transformation, and CLM
to design value roadmaps, optimize procurement platforms, and ensure customers maximize ROI. You will act as a
strategic advisor
to clients—providing
thought leadership, best practices, and governance —while influencing solution adoption, scalability, and integration with broader business objectives.
Role & Responsibilities Customer Value & Advisory
Partner with senior stakeholders (CPOs, CFOs, CIOs) to align procurement technology adoption with business objectives and KPIs.
Define
customer value roadmaps
and ensure measurable ROI realization from procurement suites.
Conduct
value workshops, process benchmarking, and maturity assessments .
Advise on
best practices
across S2P / P2P / CLM processes and procurement transformation.
Solution Expertise & Architecture
Leverage Solution Architect background to guide customers on system capabilities, scalability, and optimization.
Identify gaps in adoption and recommend configuration / enhancement strategies.
Partner with product and engineering teams to influence roadmap based on customer needs.
Ensure seamless integration of procurement solutions with ERP / financial systems.
Customer Success & Retention
Own overall
customer health, adoption, and value delivery
for key accounts.
Drive
expansion opportunities
(cross-sell, up-sell) by linking solution capabilities to business priorities.
Act as the
voice of the customer
within the organization to ensure continuous improvement and innovation.
Develop executive-level reports and deliverables showcasing achieved value.
Required Skills
10–15 years of experience
in Procurement / S2P / P2P domain with at least 5+ years as a
Solution Architect
or Senior Consultant.
Proven expertise in
Cloud Procurement Suites
(Ariba, Coupa, Zycus, Ivalua, GEP SMART, Jaggaer, etc.).
Strong background in
procurement solution design, configuration oversight, and architecture .
Deep understanding of
procurement transformation, supplier management, CLM, spend analysis, and digitalization .
Exceptional
client engagement and stakeholder management skills
with the ability to influence C-level executives.
Ability to
translate technical solutions into business outcomes
and quantify value delivered.
Experience in
change management, process re-engineering, and maturity assessments .
Excellent presentation and communication skills, with the ability to drive executive conversations.
Preferred Qualifications
Certifications in leading procurement suites (Ariba, Coupa, Ivalua, Zycus, GEP SMART, etc.).
Prior experience in
Customer Success, Value Management, or Advisory roles .
Exposure to
global procurement transformation programs .
Why You Should Join Zycus
Cloud Product Company :
We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.
A Market Leader :
Zycus is recognized by Gartner as a Leader in Procurement Software Suites.
Move between Roles :
We allow our employees to shift careers and move to different roles and functions within the organization.
Global Exposure :
You get to work with global customers.
Create an Impact :
Zycus provides an environment to create impact on the product and transform ideas into reality.
About US
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite.
Zycus powers its S2P software with the Merlin AI Suite, which takes on tactical tasks and empowers procurement and AP officers to focus on strategic projects; it offers data-driven actionable insights and a conversational AI for end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, with a user-friendly interface that supports high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
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Solution Architect • Kota Bharu, Malaysia