Customer Service Representative (WFH, Eng & Mandarin)
Hiredly XBatu Pahat, Johor, Malaysia6 hari lalu
Penerangan pekerjaanCustomer Support & Issue Resolution Provide timely, accurate, and professional responses to customer inquiries with empathy. Handle a high volume of interactions efficiently while clarifying complaints and offering solutions. Identify and escalate complex issues to internal teams (tech support, compliance, fraud, etc.) and follow up on unresolved cases. Product Knowledge & User Education Maintain an in-depth understanding of products and services (spot trading, futures, P2P, staking, etc.). Guide users through account setup, KYC, deposits / withdrawals, and trading processes. Proactively educate users on platform updates, new features, and security practices Compliance, Security & Risk Management Adhere to internal protocols and regulatory compliance guidelines. Monitor and report suspicious behaviours, scams, or fraud attempts. Ensure all interactions align with security best practices. Collect user feedback and report recurring issues for product improvement. Document customer interactions and maintain accurate case logs. Provide support in multiple languages as required, prioritizing bilingual or multilingual service
(Apply now at #J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service Representative • Batu Pahat, Johor, Malaysia
Pekerjaan yang berkaitan
%20Sdn%20Bhd)
- Dinaikkan pangkat
Customer Service Representative - Johor Bahru - Mandarin Speaker
TPBatu Pahat, Johor, Malaysia Customer Service Representative - Johor Bahru.Work From Home until March 2026 (tentative) — later reporting to the Johor office.
Provide live chat, inbound calls & email support.Working Hours : 9 : 00 ...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
【Remote】 Customer Service Representative【WFH】
Think Academy U.SBatu Pahat, Johor, Malaysia Remote】 Customer Service Representative【WFH】.Remote】 Customer Service Representative【WFH】.Full-time position, 40 hours per week.
M$ MYR （Base Salary+ Commission）.TAL is a world-leading education an...Tunjukkan lagiKemas kini terakhir: 18 hari yang lalu
- Dinaikkan pangkat
Customer Service Representative (Mandarin Speaking) | Remote / WFH | Shifting
Emapta GlobalBatu Pahat, Johor, Malaysia Be among the first 25 applicants.Turn every conversation into a connection.Be the trusted guide who helps customers feel secure in every transaction and confident in every click.Build your global c...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Customer Service Representative (Mandarin Speaking)
Emapta GlobalMuar, Johor, Malaysia Be the Voice of Trust in the Future of Finance.Step into the world of fintech where every conversation builds confidence.
In this role, your communication skills will bridge borders, support custome...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Associate Customer Marketing
Hershey CompanyJohorMalaysia, Johor, Malaysia Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing administrative tasks.Works closely wit...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Sales Engineer
NETZSCH (Malaysia) Sdn BhdJohorMalaysia, Johor, Malaysia NETZSCH (Malaysia) Sdn Bhd, part of Erich NETZSCH GmbH & Co.Holding KG, has over 60 years of global experience serving various markets with high-quality pumps and systems.We offer NEMO® progressing...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
QA / QC Manager - Data Center
Turner & TownsendKebun Baharu, Johor, Malaysia QA / QC Manager - Data Center at Turner & Townsend.Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real e...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
VP, Personal Wealth Banking Team Head | Kluang, MY
United Overseas BankKluang, Johor, Malaysia United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America.In...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Representative (WFH, ENG & Hindi)
Hiredly XMuar, Johor, Malaysia Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy.
Handle a high volume of interactions efficiently while clarifying complai...Tunjukkan lagiKemas kini terakhir: 6 hari yang lalu
- Dinaikkan pangkat
Premier Relationship Director, Johor Bahru
HSBCKebun Baharu, Johor, Malaysia Be among the first 25 applicants.Location : Johor Bahru, 01, MY, 80000.Some Careers Open More Doors Than Others.If you’re looking for a career that will unlock new opportunities, join HSBC and exper...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
【Remote】 Customer Service Representative【WFH】
The Think Academy International Education LimitedMuar, Johor, Malaysia Full time position, 40 hours per week.TAL is a world-leading education and technology enterprise, serving 4.Established in Beijing in 2003, it made history by becoming the first Chinese education i...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Customer Service Representative (WFH)
VDart MalaysiaBatu Pahat, Johor, Malaysia Talent Partner | VDart Malaysia | Hiring for Tech roles.This is a WFH Opportunity (Required to only attend 10 days training at Taman Tun Dr Ismail) - 24 / 7 rotational shifts.Respond to customer quer...Tunjukkan lagiKemas kini terakhir: 21 hari yang lalu
- Dinaikkan pangkat
Head of Business (LCL / FCL) - Chinese Speaker
Links InternationalKebun Baharu, Johor, Malaysia Head of Business (LCL / FCL) - Chinese Speaker.Join to apply for the Head of Business (LCL / FCL) - Chinese Speaker role at Links International.
We are seeking a dynamic and experienced Head of Business...Tunjukkan lagiKemas kini terakhir: 5 hari yang lalu
- Dinaikkan pangkat
Customer Service (Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch)
Hitachi VantaraBatu Pahat, Johor, Malaysia Customer Service (Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).Hitachi Vantara - Senior Recruiter of Greater China and South Korea.
Job Title : Remote Service Engine...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Associate Customer Marketing
The Hershey CompanyMuar, Johor, Malaysia Work Location : Johor, Malaysia.Supports the execution of customer and channel marketing strategies by coordinating shopper activation plans, assisting in commercial operations, and managing adminis...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Senior Sales Engineer
NETZSCH MalaysiaJohorMalaysia, Johor, Malaysia NETZSCH (Malaysia) Sdn Bhd, part of Erich NETZSCH GmbH & Co.Holding KG, has over 60 years of global experience serving various markets with high-quality pumps and systems.We offer NEMO® progressing...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Mandarin Speaking Customer Success Specialist (WFH)
TPJohorMalaysia, Johor, Malaysia We’re Hiring : Mandarin-Speaking Customer Service Representative.Johor (Open to relocation tentatively by March 2026).Are you passionate about helping others and delivering great service? We’re look...Tunjukkan lagiKemas kini terakhir: 7 hari yang lalu
- Dinaikkan pangkat
Mandarin Speaker Customer Service (Crypto)
UBASE AsiaBatu Pahat, Johor, Malaysia We are looking for Mandarin-speaking candidates to join our team as Non-Voice Customer Support Representatives for.This is a remote position with responsibilities focused on chat-based support only...Tunjukkan lagiKemas kini terakhir: 8 hari yang lalu