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ADMIN - Cruise Manager (EU citizen only)

ADMIN - Cruise Manager (EU citizen only)

Global JobsJohorMalaysia, Johor, Malaysia
30+ hari lalu
Penerangan pekerjaan

ADMIN - Cruise Manager (EU citizen only)

1 month ago Be among the first 25 applicants

Profilul cerințelor :

  • Cunoștințe foarte bune de germană și engleză sunt obligatorii pentru acest post
  • Postul necesită un nivel ridicat de servicii, abilități excelente de comunicare, mare flexibilitate, creativitate și competențe de leadership. Trebuie să iubești să găsești soluții la probleme și să comunici eficient în acest sens
  • Ești un talent organizatoric și un jucător de echipă, ai o dorință de muncă peste medie, rezistență la stres și maniere perfecte
  • În situații dificile, stresante sau critice, îți păstrezi mereu calmul, atitudinea prietenoasă și conduita corectă
  • Ai bune abilități IT
  • Cunoștințele altor limbi (ex : franceză, italiană) reprezintă un avantaj

Domeniul de responsabilitate :

  • Asiguri buna desfășurare a croazierelor și o planificare și gestionare corectă a călătoriei (inclusiv îmbarcarea și debarcarea), în cooperare cu echipajul nautic și departamentul hotelier
  • Ești primul punct de contact pentru oaspeți, răspunzând întrebărilor, problemelor și dorințelor acestora
  • Răspunzi de bunăstarea oaspeților la bord și de organizarea excursiilor la uscat
  • Asiguri o comunicare fluidă între departamentul tău și celelalte departamente
  • Te ocupi de vânzarea excursiilor la bord și de gestionarea acestora, inclusiv a conturilor aferente
  • Creezi programele zilnice în consultare cu toate departamentele de la bord
  • Ai grijă de oaspeți și de relația cu agențiile locale
  • Faci anunțuri de rută și furnizezi informații pentru oaspeți pe durata călătoriei
  • Planifici și implementezi programul de divertisment și animație
  • Sprijini managerul hotelului cu diverse sarcini administrative
  • Te ocupi de logistică legată de sosiri și plecări

    • Oferim :

    Un job interesant în atmosfera rafinată a unor vase de croazieră de primă clasă, oportunități de dezvoltare și condiții contractuale atractive. Angajații noștri la bord oferă servicii excelente, se identifică pe deplin cu nava și astfel asigură standardul de performanță al organizatorului.

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    • Employment type

  • Full-time

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