Senior Collections Specialist
Zurich InsuranceKuala Lumpur, Kuala Lumpur, Malaysia14 jam yang lalu
Penerangan pekerjaanAct as the primary point of contact for production issues affecting receipting processes. Coordinate with IT, Branches, and other relevant departments to resolve transaction issues, system failures, or data mismatches. Implement root cause analysis and corrective actions for recurring problems. Manage ad-hoc requests from internal stakeholders related to receipts, journals, or reconciliations. Prepare and submit audit documentation, ensuring readiness for internal and external audits. Maintain documentation to support compliance and audit trail requirements. Participate in cross-department discussions for new product launches, system enhancements, and business process changes. Assess the receipting impact of new initiatives and coordinate system or process updates accordingly. Collaborate with underwriting, product, operations, and IT teams to ensure seamless integration of receipting requirements. Lead and manage the Receipting Team in achieving daily operational goals and service levels. Provide guidance, training, and performance feedback to team members. Promote best practices, accuracy, and accountability within the team. Lead or contribute to receipting-related system enhancement initiatives, including requirement gathering, UAT (User Acceptance Testing), and deployment. Identify opportunities for processing automation and efficiency improvements. Implement standard operating procedures and strengthen internal controls. Strong knowledge of receipting, reconciliation, and financial operations in the general insurance industry Ability to identify, investigate, and resolve unmatched and undetermined credits (e.g., HQ payments, ePayments) Attention to detail with strong analytical and problem-solving skills Effective cross-functional collaboration and communication skills Team leadership and people management capabilities Proficiency in ERP and core insurance systems (e.g., Oracle, SAP) Bachelor’s degree in accounting, Finance, Business Administration, or related field 4–6 years of relevant experience in finance or receipting, including 1–2 years in a supervisory / team lead role Experience in general insurance or financial services industry is preferred MY - Kuala Lumpur, MY - Remote Work
Join to apply for the Senior Collections Specialist role at Zurich Insurance
Job Purpose : To lead the Receipting Team in managing end-to-end receipting operations, including the approval of journal entries, transaction reconciliation, monitoring of unmatched and undetermined transactions, and support for audits requirements. The role also involves resolving receipting issues and monitoring ePayment channels, handling ad hoc tasks, and participating in cross-functional discussions for system and process enhancements.
Key Responsibilities
Daily Operations Review
- Review and verify daily receipting listings posted by team members to ensure accuracy and completeness.
- Approve journal entries related to premium receipts, adjustments, and intercompany transactions.
- Perform and oversee transaction knockoffs (clearing) of receipts against outstanding balances.
- Monitor and investigate unmatched and undetermined credit transactions, particularly those originating from ePayment channels, ensuring timely resolution and accurate allocation.
- Ensure receipts are processed in a timely manner, supporting policy issuance and financial integrity.
Issue Management
Ad Hoc Audit Support
Cross-Functional Collaboration
Team Leadership & Supervision
System Enhancements & Process Improvements
Key Skills & Competencies
Education & Experience
You are the heart & soul of Zurich! At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step. Let’s continue to grow together!
Location
Schedule : Full Time
Recruiter name : Taren Kaur
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Finance
Industries
Insurance and Financial Services
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Senior Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia
Pekerjaan berkaitan
- Dinaikkan pangkat
I2C - Collection Specialist
Brambles LimitedPort Klang, Port Klang, Malaysia CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers.
We employ approximately 13,000 people and operate i...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Collections Manager
Standard CharteredPetaling Jaya, Selangor, Malaysia Communicate and ensure proper execution of the defined collection strategies maximizing the productivity and effectiveness of technology and collectors, to minimise flow rate and reduce charge-offs...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Senior Collections & SME Recovery Lead
Bee Informatica Sdn.Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia A financial services firm in Kuala Lumpur is seeking an Associate / Sr.Associate Manager for collections.The role involves overseeing the entire collections process, developing strategies for SME bor...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
I2C - Collection Specialist
CHEPCyberjaya, Selangor, Malaysia CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers.
We employ approximately 13,000 people and operate i...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
- Dinaikkan pangkat
OTC Collections Specialist
BusinesslistKuala Lumpur, Kuala Lumpur, Malaysia Contact and follow-up daily with your customers by phone calls or e-mails.Understand the whole OTC process for better dispute management.
Understand the legal and contractual recruitment scope.Coord...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Collections Analyst
MonksKuala Lumpur, Kuala Lumpur, Malaysia Monks Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Please note that we will never request payment or bank account information at any stage of the recruitment process.As we continue to ...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
Credit & Collections Analyst – AR Focus
MonksKuala Lumpur, Kuala Lumpur, Malaysia A leading digital marketing firm in Kuala Lumpur is seeking a Collections Analyst to manage cash application, client outreach, and process improvements.
Ideal candidates should have a BA in Accounti...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
- Baharu!
HUB / Sasa Customer Settlement Specialist
Wilhelmsen groupKuala Lumpur, Kuala Lumpur, Malaysia Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
HUB / Sasa Customer Settlement Specialist.This position is r...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Senior Collections Specialist
Zurich Insurance Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia With limited guidance, perform finance-related activities related to Financial Accounting, Reporting, Tax, Treasury, Group Re, Planning, FinOps and Performance Management.Ensure that all tasks and ...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
Senior Collections Leader - WRB & Specialised
Standard CharteredPetaling Jaya, Selangor, Malaysia An international bank in Malaysia seeks a Collections Manager responsible for overseeing collection strategies and team performance.
The ideal candidate must possess strong negotiating and communica...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
- Dinaikkan pangkat
Collections Control Associate
MAXIS MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia Collections Control Associate page is loaded • •Collections Control Associate • •locationsMenara Maxis time typeFull time posted onPosted 30+ Days Ago job requisition idJR10354 • We want t...Tunjukkan lagiKemas kini terakhir: 4 hari yang lalu
- Dinaikkan pangkat
Collections Analyst- Contract Role
Tec D MalaysiaPetaling Jaya, Selangor, Malaysia Collections Analyst- Contract Role.Follow up on and collect payments of outstanding balance.Interact with internal and external stakeholders through calls and emails.
Able to independently manage th...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Reinsurance Client Services Specialist – Premium & Collections
AONKuala Lumpur, Kuala Lumpur, Malaysia A global insurance firm in Kuala Lumpur is seeking a Client Services Executive to efficiently process premium closing and manage client queries.
This role requires a Bachelor's degree in Business / Fi...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Associate / Sr Associate / Manager, Collections
Bee Informatica Sdn.Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia Oversee the end-to-end collections process, from early-stage delinquencies to legal recoveries.Develop and implement targeted collection strategies for SME borrowers based on risk segmentation.Impl...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Senior Executive / Manager, SME Collections Strategy
Alliance Bank Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia Senior Executive / Manager, SME Collections Strategy.Assist in developing and implementing SME Collections strategies aligned with the Bank’s objectives.
Support the evaluation and coordination of ext...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
- Baharu!
Senior SME Collections Strategy Lead – Analytics & MIS
Alliance Bank Malaysia BerhadKuala Lumpur, Kuala Lumpur, Malaysia A leading Malaysian bank is seeking a Senior Executive / Manager to develop and implement SME Collections strategies.The role involves analyzing delinquency trends and collaborating with various unit...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu
- Dinaikkan pangkat
Collections Analyst
Monks Associates IncKuala Lumpur, Kuala Lumpur, Malaysia Collections Analyst • Kuala Lumpur Malaysia.We are seeking a Credit & Collections Analyst to join the growing monks Finance team.
The ideal candidate is a driven individual who is able to prioritize...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Collections Specialist — AR & Receivables
FUJIFILM BI SSCPetaling Jaya, Selangor, Malaysia A leading financial services company in Malaysia is seeking a Human Resources Executive to manage accounts receivable and enhance customer relationships.
This entry-level, full-time position require...Tunjukkan lagiKemas kini terakhir: 14 jam yang lalu