Collections Manager

Job Summary

The Collection Manager for Risk and Operations is responsible for defining strategies and managing the daily operations of the Mortgage and Non-Performing Loan Collection. The role focuses on maximizing productivity and effectiveness through technology, supervising collectors, and managing past-due account portfolios to achieve business objectives.

Key Responsibilities

Strategy Development :

• Define and implement collection strategies to optimize recovery rates and minimize losses.
• Develop and refine processes to enhance the efficiency and effectiveness of collection activities.

Operational Management :

Technology Utilization :

Team Supervision :

Asset Recovery and Disposal :

Performance Monitoring and Reporting :

Stakeholder Management :

Skills, Experiences and Qualifications

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion.

Together we

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

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