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Sales Support Specialist

Sales Support Specialist

TUNGSTEN AUTOMATION MALAYSIA SDN. BHD.Kuala Lumpur, Kuala Lumpur, Malaysia
16 jam yang lalu
Penerangan pekerjaan

Sales Support Representatives enable Sales AE's to focus maximum time on selling by supporting on admin tasks and being the primary link to all other back-office functions to help ensure orders as processed compliantly but as efficiently as possible.

Key Responsibilities :

  • Serve as the main point of contact for sales support inquiries from customers, partners, and internal teams.
  • Quickly respond to requests and ensure issues are resolved or directed appropriately.
  • Support the sales process by managing quotes, contracts, approvals, and order packages.
  • Collaborate closely with Account Executives and other teams to ensure smooth operations.
  • Update and manage sales data in Salesforce CRM.
  • Provide updates to Sales Operations leaders and help improve team processes.
  • Communicate effectively with Mandarin-speaking stakeholders.

Requirements :

  • Minimum 3 years' experience supporting a solution sales team.
  • Hands-on experience with Salesforce CRM.
  • Fluent in English and Mandarin (to handle Mandarin-speaking stakeholders).
  • Excellent customer service, teamwork, and organizational skills.
  • Experience in the software or business process management industry is a plus.
  • Buat amaran kerja untuk carian ini

    Sales Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia