Own product roadmap, prioritization, and backlog; define propositions, UX frameworks, and product requirements aligned with market trends and user needs to deliver customer-centric solutions.
Collaborate with cross functional teams to gather feedback and ensure cohesive product messaging and delivery.
Define priority features based on customer impact, effort, and business alignment.
Act as the primary liaison between the organization and key customers to enhance collaboration, improve service-level agreements (SLAs), and resolve critical issues.
Drive product enhancements and innovation by identifying emerging trends, customer needs, and competitive market dynamics.
Analyze market trends and user data to identify areas for improvement and innovation opportunities.
Manage end-to-end product lifecycle from planning to launch.
Demonstrate strong troubleshooting skills and a deep understanding of remittance
transactions.
Ability to conduct and deliver product training and documentation for internal stakeholders.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, Data Science, Data Analytics, or a related field.
Proven experience (1–3 years) as a product management role or similar role in the digital, tech or fintech industry.
Possess excellent research and analytical skills, with a proven ability to gather, analyze, and interpret market insights and customer needs to inform strategic decision-making.
Experience in Agile / Scrum methodologies with ability to translate business requirements into detailed product specifications and user stories that drive successful product development.
Strong knowledge of front-end technologies, user interface design, and user experience principles.
Self-motivated and capable of working effectively within a team and across the organization with minimal supervision, independently driving results toward agreed goals.
Strong communication abilities, effectively translating complex concepts into clear, actionable insights for both technical and non-technical stakeholders.
Experience in Financial Services (Remittance) is a plus.
Familiarity with APIs, SQL, Jira, system integrations, and transaction workflows is a plus.
Unlimited office pantry fruits, snacks, and drinks.
Exciting sports and engagement activities to strengthen employee bonding.
Standard allowance for dental, optical, hospitalization, and insurance packages.
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Product Manager • Kuala Lumpur, Kuala Lumpur, Malaysia