Associate II - Sales Support

USTBayan Lepas, Penang, Malaysia

1 hari lalu

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Role Description

Role Proficiency : Manage business proposals end-to-end working closely with Client Partners Delivery Leaders Services and other sales support team members for small sized deals and for which existing solutions that can be replicated might exist with very close supervision from Managers

Outcomes

End-to-end management of proposals including organizing planning tracking the bid and working closely with sales account services and other functions to prepare a compelling proposal response
Closely review the progress with Managers and take feedback
Understand customer requirements & business problems and drive the pursuit discussions towards building a winning proposal
Take help from managers and organize pursuit discussions war rooms and discussions with other support functions like HR Legal and Finance to complete the proposal response on time with quality
Work confidently with other stakeholders within the organization
Provide regular status updates to the sales leadership highlight issues and challenges to ensure timely intervention
Final formatting and packaging the bid response documents for submission

Measures Of Outcomes

# RFPs responded

# RFPs won

Feedback from internal stakeholders

Review and rework required on RFP responses

Outputs Expected

Bid Management : Organize plan and track the proposal end-to-end

Proposal Writing : Prepare relevant customized responses for proposals. Work with Services

Quality : Sales and other functions to get the right content / inputs

Ensure all deliverables are reviewed and signed off by designated function heads and the final package is ready for submission before deadline

Stakeholder Management : Effectively manage stakeholders and drive the pursuit aligned to defined win themes and differentiators

Get things done by other associates who are not in the reporting line

Teamwork : Drive proposal conversations towards common goal

Skill Examples : Ability to write sales content from scratch relevant and customized to client requirements; ability to drive pursuit discussions to define win themes and differentiators to create a winning bid; ability to organize plan and track bid management activities and stitch together to form a compelling response

Knowledge & Skills

A strong Pre-sales background

Proposal writing skills

Certifications like APMP will be an advantage

Qualifications

Bachelor’s degree in Business, IT, Engineering, or related field

2–3 years of sales experience in technology (AI, Cloud, Data Centre, or IT infrastructure)

Strong understanding of AI and cloud technologies (GPU compute, HPC, ML training)

Excellent communication, negotiation, and presentation skills in English and Mandarin

Self-motivated and comfortable working independently with minimal supervision

Proven ability to meet or exceed sales targets

Preferred Experience

Familiarity with GPU hardware (NVIDIA, AMD) or cloud ecosystems (AWS, Azure, GCP)

Existing client network in AI, cloud computing, fintech, or enterprise sectors

Skills

Sales, Sales Management, B2B Sales

Seniority level

Entry level

Employment type

Full-time

Job function

Other

IT Services and IT Consulting

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Sales Associate • Bayan Lepas, Penang, Malaysia