Date : 19 Sept 2025
Location : Sepang, 10, MY, 64000
Company : Malaysia Airports Holdings Berhad
Job Description
POSITION GENERAL SUMMARY
- Strengthen core business capabilities through developing concessionaires values and establishing sustainable partners relationship while ensuring revenue improvement, business sustainability and higher stakeholder gains.
ESSENTIAL POSITION FUNCTIONS
Assist the General Manager Commercial Operations in identifying & creating value added opportunities to enhance sales and serviceMonitor tenants / concessionaires business performance to drive / achieve sales and royaltyUnderstand Partners' respective Business Models & further develop the business through integrated transformation strategiesAssist in developing; building & enhancing concessionaires performance vis-à-vis Commercial Strategic Planning & Operations PlanningAct as a focal point / main liaison in relation to sales & service related matters between Concessionaires & other Commercial Units as well as other DivisionsInformative & resourceful in terms of providing valuable data to ConcessionairesAttend to any leasing matters arise from tenants / internal unitsAnalyze sales performance data from commercial management report and make recommendations to management from the findingsMonitoring contract expiry and preparation of management paper for contract renewal / extensionKey Challenges
Understanding the margins of each product category to enhance revenue potentialTo drive concessionaires to achieve baseline & royaltyCommunicates the client's goals and represents the client's interests to the commercial team.Provides regular two-way communication between the tenant and team, to provide strong team representation and set proper tenant expectations.Responsible for client communications, conflict resolution, and compliance on tenant deliverables and revenue in terms of business services only (not to include with operational matters).Skills
Business MindsetPosses good interpersonal and communication skill with all level of customer and client.Must be computer literate with the latest software apps and etc.Knowledge in SAP Applications is an added advantage.PositiveForward ThinkingResult OrientedDrive ChangeStrategic OrientationCustomer ImpactCommercial OrientationLeadershipIntegrityEducation
External
Bachelor Degree In Business Administration or equivalent with 10 years related experienceMaster In Business Administration (MBA) will be an added advantage
Relevant Industries
External
Degree with minimum 10 years relevant experience.Unique Requirement
Possess strong business acumen, creative thinking, analytical skills, negotiation skills, communication skills, leadership skills and able to work under pressure and independently.Additional Information
Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 30 September 2025.
Only the shortlisted candidate will be notified.
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