About the role
JADE COMMERCIAL SERVICES' is seeking a talented Human Resource Executive to join their team in Senai Johor. As a full-time position, this role will be responsible for overseeing all aspects of human resources management within the organisation.
What you'll be doing
- Manage the entire employee lifecycle, from recruitment and onboarding to performance management and termination
- Develop and implement HR policies, procedures and best practices to ensure compliance with relevant employment laws and regulations
- Administer employee benefits, compensation and payroll processing
- Coordinate training and development programs to enhance employee skills and knowledge
- Provide guidance and support to managers on HR-related matters
- Maintain accurate and up-to-date employee records and databases
- Assist with employee relations, including addressing grievances and disciplinary actions
- Collaborate with the leadership team to drive organisational culture and employee engagement initiatives
What we're looking for
Bachelor's degree in Human Resources Management, Business Administration or a related fieldMinimum 3-5 years of experience in a similar HR role, preferably within the call centre or customer service industryStrong knowledge of employment laws, HR best practices and HRIS systemsExcellent interpersonal and communication skills, with the ability to effectively interact with all levels of the organisationProactive, problem-solving mindset and the ability to work independentlyProficient in data analysis and report generationFamiliarity with talent management, performance management and employee engagement strategiesWhat we offer
At JADE COMMERCIAL SERVICES', we are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including :
Comprehensive medical and dental insurance coverageGenerous annual leave and sick leave entitlementsAccess to ongoing training and professional development opportunitiesOpportunities for career advancement and growth within the organisationTeam-building activities and social events to foster a positive work cultureAbout us
JADE COMMERCIAL SERVICES' is a leading provider of call centre and customer service solutions. With a strong presence in Senai Johor, we have a reputation for delivering exceptional service to our clients across a diverse range of industries. Our team of dedicated professionals is committed to driving innovation and excellence in everything we do.
Apply now to become part of our dynamic and growing team