Manager / Assistant Manager, IT Infrastructure Strategy & Solutions

Manager / Assistant Manager, IT Infrastructure Strategy&Solutions

KEY RESPONSIBILITIES

• Group Infrastructure Oversight – Manage and standardize infrastructure across education, retail, and other group businesses.
• Servers & Hosting – Oversee physical / virtual servers, hosting platforms, and provide expertise on system requirements for new projects.
• Storage, Backup & DR – Ensure reliable data storage, backup strategies, disaster recovery, and business continuity plans.
• Networks & Security – Oversee LAN, WAN, Wi-Fi, and ensure robust firewall and security measures across multiple sites.
• New Business Setup – Support IT infrastructure planning and setup for new ventures, including physical retail outlets.
• End-User Device Standards – Define policies and requirements for laptops, desktops, and lab PCs; ensure hardware meets teaching, business, and operational needs.
• Strategy & Solutions – Recommend infrastructure improvements, evaluate new technologies, and design scalable, cost-effective solutions.
• Governance & Compliance – Maintain IT policies, enforce standards, and ensure compliance with regulatory and security frameworks.
• Collaboration – Work closely with IT Support Centre, faculties, business units, and vendors to deliver reliable services and long-term IT solutions.

REQUIREMENTS

Education & Experience

Technical Skills

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