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Professional Services Specialist (Web Developer)

Professional Services Specialist (Web Developer)

AmdocsKuala Lumpur, Kuala Lumpur, Malaysia
8 jam yang lalu
Penerangan pekerjaan

Overview

Professional Services Specialist (Web Developer) – Amdocs, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.

Join to apply for the Professional Services Specialist (Web Developer) role at Amdocs .

Role

As a Professional Services Specialist at Amdocs, you will be part of a group of highly trained product experts responsible for end-to-end product deployment of our multi-vendor, multi-technology network optimization platform.

What will your job look like?

  • Review technical requirements with internal and external stakeholders to recommend optimal solutions aligned with customer needs
  • Participate in all technical aspects of product implementation, including end-to-end deployment of Amdocs solutions
  • Serve as a customer-facing representative throughout all phases of the project lifecycle, including onsite engagements
  • Deliver post-deployment training sessions and workshops to drive product adoption and effective usage
  • Monitor system performance, troubleshoot issues, and collaborate closely with R&D to resolve functional and performance-related concerns
  • Support pre-sales activities, including proof-of-concepts (POCs) and technical evaluations
  • Develop and maintain technical documentation, implementation guides, and best practices
  • Contribute to continuous process improvements to enhance team productivity and individual efficiency

What will you get and learn from the job?

  • Latest technologies in the market (e.g., Cloud deployment (AWS, GCP, Azure) and deployment methodology (CI / CD, Kubernetes, Docker))
  • Latest project deployment methodology (e.g., Scrum, Agile, DevOps, Sprints)
  • Collaboration with multi-international customers and teams across the globe
  • Clear career progression and growth within the company
  • Joining an ever-expanding organization with extensive training programs designed for your role

    • All you need is…

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline
  • Minimum 5 years of hands-on experience in web-based development, ideally within the telecom sector
  • Solid understanding of RESTful APIs and web services integration
  • Working knowledge of relational and non-relational databases (e.g., Oracle, MySQL, PostgreSQL, MariaDB, Cassandra)
  • Proficiency in scripting languages such as Python, PHP, Bash, or PowerShell
  • Exceptional communication skills, with the ability to convey technical concepts clearly to diverse stakeholders
  • Strong analytical and troubleshooting skills, with a proactive approach to problem-solving
  • Ability to collaborate effectively with cross-functional teams to resolve technical issues efficiently
  • Skilled in building trust and confidence with stakeholders through high-quality and timely deliverables
  • Demonstrated ability to excel in a fast-paced telecom environment, with agility to adapt swiftly to evolving technologies, shifting requirements, and tight delivery timelines
  • Flexibility to work across multiple time zones based on project needs
  • (Region-Specific Role) Proficiency in speaking and reading Mandarin is required to effectively support stakeholders and operations in the Taiwan region

    • Good to have…

  • Familiarity with telecommunications and radio network technologies (3G, 4G, 5G)
  • Experience with Java and / or R programming languages
  • Hands-on experience with enterprise-grade databases such as Oracle EE
  • Experience working with Elasticsearch, including API integration and Query DSL
  • Foundational knowledge of AI and Machine Learning concepts
  • Strong integration and problem-solving skills, with the ability to work independently
  • Excellent written and verbal communication skills, with strong interpersonal abilities
  • Willingness to learn and adapt to new systems and technologies

    • Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Consulting and Information Technology

    • Industries

  • Software Development

    • #J-18808-Ljbffr

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