Client Conversion Specialist (Fintech)

Client Conversion Specialist (Fintech)

Hytech Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Hytech is a leading fintech company specializing in cutting‑edge financial technology solutions. Our innovative platforms and applications empower our clients to manage their finances efficiently, securely, and with unparalleled convenience. As a market leader in the fintech industry, we are dedicated to driving digital transformation and shaping the future of financial technology.

Our passion for connecting the dots extends beyond the technological realm. We foster a culture of inclusivity that values collaboration and knowledge‑sharing among our team members, clients, and partners. Together, we harness the power of connection to inspire innovation, drive growth, and shape a better future for the fintech industry.

Join us at Hytech as we continue our journey of connecting the dots and paving the way to success for our clients and partners. Let us embark on a collaborative adventure, where we explore new possibilities, drive innovation, and navigate the exciting landscape of the digital world together.

Role and Responsibilities

• Assisting with inbound sales queries via phone, email and live chat
• Proactively initiating conversations with prospects and clients via phone, email and messaging apps, and continuously searching for potential business opportunities
• Conversion of prospective retail clients from various sources into active funded and traded clients
• Providing guidance and supports to clients on live account opening and KYC document verification
• Proactive and efficient management of the account opening process, from the initial query through to the client’s initial funding
• Educating prospects and clients about product offerings, platform features and tools
• Conducting platform walk through sessions with individuals and small sized group webinars
• Assisting with marketing team on campaign localisation

Qualifications and Requirements

Benefits and Perks

#DotConnect : Unleashing the Power of Connectivity

Do you believe in the power of connections to transform careers and shape a brighter future? Together, let's connect our dots, inspire innovation, and build a workplace where talents unite to create extraordinary possibilities.

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