Service Sales Executive

Select how often (in days) to receive an alert : Create Alert

The main responsibility of an Service Sales Executive is to proactively promote and sell Scania parts and services, meeting commercial and financial targets and thereby contributing to the profitable growth of Scania.

The role is focusing on untapped potential at rolling fleet customers, i.e. approaching customers when the vehicle is already sold. Typical situations where the Service Salesperson contributes :

• contract not sold together with vehicle or renewal of contracts (R&M, FMS, driver training etc.)
• customers with own workshop to whom there’s a potential to discuss parts supply or take-over of workshop operations
• vehicle inspections by authorities
• change of owner of a vehicle

Focusing on the customer, understanding and transforming their needs in to value adding solutions as well as upholding a positive brand image are furthermore key aspects for the role.

Job Responsibilities

Professional Competencies (Duties and Tasks)

1.Prospecting -Contribute to identify potential customers and create sales opportunities where Scania can deliver value to the customer and be profitable.

2.Contacting -Develop and increase the customer base by analyzing contacts or prospects, understand their needs, plan and conduct meetings, build relationships and argue for Scania´s value proposition.

3. Quoting -Create offer by verifying prospects’ needs, translating them into tailored solutions, negotiating the deal and follow-up.

4.Finalizing deal -Close the deal and ensure long-term customer satisfaction.

Desirable Experience & Qualifications

#J-18808-Ljbffr