Overview
Concentrix Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Title : Associate, Sales Development (Vietnamese)
Job Description
The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and / or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
Responsibilities
- Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals / services, may offer up-sell opportunities
- Provide accurate weekly / monthly / quarterly sales forecast
- Mastery of product knowledge and technical understanding of services to assess client requirements
- Initiate steps to help customer concerns / roadblocks prohibiting satisfaction or product usage
- Manage external competitive pressures and handle objections to retain customers or win new customers
- Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
- Work with your team and management to provide a professional experience during all interactions with customers and prospects
- Maintain the customer management system (CRM) to ensure all relevant data is captured
- Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
- Work with a team and report directly to a Sales Manager
Location
MYS Kuala Lumpur - Level 5, Platinum Sentral
Requirements
Language Requirements : English (Required), Vietnamese (Required)Employment type : Full-timeTime Type : Full timeAdditional
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