L2 - Core & Cards Support Engineer - GIPS (Service Recovery)

Overview

Role : L2 - Core & Cards Support Engineer - GIPS (Service Recovery). Company : Accenture Southeast Asia. Location : Kuala Lumpur, Malaysia.

Job Summary : We are seeking a Core & Cards Support Engineer to join our team. This role provides L2 application support for core banking and card processing systems hosted on JBoss or Weblogic servers. The ideal candidate will have experience in SQL, Shell Scripting, database management (Oracle / MSSQL / MYSQL), and Unix / Linux environments. The role requires a proactive individual with technical expertise, a willingness to work on shifts, and experience supporting web servers and Java-based server applications.

Key Responsibilities

• Provide L2 support for core banking and card processing applications.
• Monitor, maintain, and troubleshoot JBoss / Weblogic servers.
• Execute database queries using SQL on Oracle, MSSQL, MYSQL.
• Develop Shell Scripting solutions for server maintenance and issue resolution.
• Collaborate with cross-functional teams to address incidents and escalate when necessary.
• Adhere to shift schedules to support 24x7 system availability.

Technical & Skill Requirements

Mandatory Skills :

Preferred Skills :

We offer opportunities to hone functional skills and build specialized expertise through formal and informal training programs, including on-the-job and classroom training. Accenture is an equal opportunity employer and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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