Service Consultant
Carsome GroupPetaling Jaya, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanA tertiary qualification or equivalent. At least 3 years of experience in the After Sales division. Ability to work effectively in fast-paced, dynamic environments. Advanced computer literacy skills. Excellent interpersonal and communication skills. Independent, dynamic, and with integrity. Organized, patient, and professional work etiquette. Automotive Engineering related course preferred.
About You
The Service Consultant is responsible for identifying Body & Paint issues during vehicle check-in at ASC / EC, gathering vehicle condition information through Pre-Inspection, and drafting repair orders. You will communicate with relevant departments to understand repair costs and timeframes.
Your Day-to-Day
- Review inspection reports and consult with the Body & Paint technical team.
- Comment on issues and symptoms to better understand vehicle problems.
- Perform Pre-Inspections to identify the root cause of problems.
- Calculate and provide customers with estimates for repairs.
- Explain repair processes to related parties, setting expectations for repair timelines.
- Record vehicle information accurately in the database.
Your Know-How
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Consultant • Petaling Jaya, Selangor, Malaysia
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