Assistant F&B Manager
Renaissance HotelsKuala Lumpur, Kuala Lumpur, Malaysia3 hari lalu
Penerangan pekerjaanCreates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee concerns. Uses coaching skills throughout the property. Demonstrates self‑confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Provides excellent customer service. Responds quickly and proactively to guest concerns. Understands the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint / problem until it is resolved or has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guest's satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally. Complies with all corporate accounting procedures. Assists GM as needed with annual Quality audit.
Position : Assistant Food & Beverage Manager
Location : Renaissance Kuala Lumpur Hotel & Convention Centre, Kuala Lumpur, Malaysia.
Schedule : Full Time
Job Type : Management
Job Summary
Position responsible for assigned food and beverage / culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
Candidate Profile
Education And Experience
- High school diploma or GED; 3 years experience in food and beverage, culinary, or related professional area.
- 2‑year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in food and beverage, culinary, or related professional area.
Core Work Activities
Assisting in Food and Beverage Operations
Ensuring Exceptional Customer Service
Additional Responsibilities As Assigned
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International.
Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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