Internal Assurance Specialist

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Lead and conduct audits of telco network infrastructure (core, transmission, access, fibre, wireless), including design, implementation, operations, and maintenance.

Assess network-related risks, review internal controls, and identify gaps or improvement areas in network security, resilience, and quality of service.

Evaluate incident management processes, regulatory compliance (e.g., MCMC, MSQoS), and adherence to industry standards and best practices.

Prepare clear, comprehensive audit reports, present findings to management, and recommend actionable improvements.

Collaborate with network engineering, operations, IT security, and business teams to understand processes, validate findings, and drive remediation.

Monitor emerging network technologies, risks, and regulatory changes to ensure audit coverage remains effective and relevant.

Requirements to Perform the Role Effectively

Minimum 5–6 years in telecommunications network operations, engineering, assurance, or audit.

In-depth understanding of telco network architecture (core, access, fibre, wireless), protocols (IP, MPLS, GPON, LTE, etc.), and network management systems.

Familiarity with audit methodologies, risk assessment frameworks (e.g., COBIT, ISO 27001), and internal control evaluation are an advantage.

Knowledge of relevant regulatory requirements (MCMC, MSQoS) and industry standards (ITU, TM Forum).

Experience with network monitoring, fault management, and configuration management tools (e.g., NMS, OSS / BSS, ACS platforms).

Degree in Telecommunications, Network Engineering, Information Technology, or equivalent. Professional certifications (e.g., CISA, CCNA, CWNP, ITIL) are an advantage.

What's next?

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.