Coordinator, Account Management

About the opportunity

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

• Operational Support :

Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.

Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.

Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.

Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images,pricing accuracy, and updates.

What you need to be successful

Who You Are

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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