Hospital Housekeeping Executive

LOCATION : Northern Heart Hospital, Penang

RESPONSIBILITIES

• Administers and leads all subordinates in the smooth execution of Environmental Services programs in the facility.
• Develops and implements staff training and development plans to provide cross training of employees, specific job‑related training and other approaches to provide opportunities for staff flexibility and development.
• Plans, schedules, coordinates, and assigns work and establishes goals and priorities for subordinate employees to ensure the attainment of desired end results.
• Investigates complaints or problems and takes appropriate action to correct problem areas.
• Manages conflicts, diffuses tension and builds a cohesive team environment.
• Assists in budget planning, implementation and control within the division.
• Develops and monitors work teams or units and assigns staff to efficiently and effectively accomplish the division’s goals and objectives.
• Implements policies and procedures developed by higher‑level managers or superiors; assists in developing, recommending, and coordinating the implementation of new procedures for the assigned functions or unit.
• In the absence of the Facility Manager, conducts joint review meetings (JRM) with customers; prepares and distributes minutes of meetings to appropriate personnel.
• Assists in the preparation of the Annual Performance Review for the facility in collaboration with Head Office for annual submission to customer; is responsible for the continuous compilation of facility activities that include brief history and photographs to support the APR selection process.
• Assists clients in preparation of external audits such as MSQH, ISO 9001, ISO 45001, MOH, etc.
• Always represents the company in the highest possible manner.
• Takes care of staff and own health and safety.
• Participates in OSH training, campaigns, and promotional sessions.
• Understands and follows the company’s OSH policy.
• Reports any job‑related injuries, strains or illnesses as a result of doing your job to the superior.
• Participates in risk, safety, quality, environmental and business continuity activities of the organization.
• Performs other duties as required by superiors.

QUALIFICATIONS

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