Key Account Executive

About the opportunity

We are looking for multiple Key Account Executive positions to be based in Penang. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities :

Responsibilities include, but are not limited to :

Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.

Monitor accounts and identifying upsell and cross-sell opportunities

Develop sound strategic marketing plans and ensure consistent growth for the client’s business

Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.

Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

Collaboration :

Collaborate with other departments & stakeholders and provide feedback and identifying industry trends

Account Manager will be the main point of contact in all matters relating to client’s concerns & needs

Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration

Collaborate with various stakeholders to ensure project delivered timely

Collaborate with internal departments to facilitate client need fulfillment

What you need to be successful

• 2-3years’ experience within a client management role preferable
• Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCGand e-commerce
• Exceptional verbal and written communication skills.
• Ability to collect, track, and analyze large amounts of data.
• Adaptability and strong problem-solving skills.
• Outstanding knowledge of MS Office
• Knowledge in Salesforce is a plus
• Ability to speak in other languages would be an added advantage

Key Competencies :

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

What's in it for you

What We Offer

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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