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Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang
TPAmpang Jaya Municipal Council, Ampang Jaya Municipal Council, Malaysia17 hari lalu
Penerangan pekerjaanFluent in Chinese Good English communication skills (for internal communication and training) Previous experience in call center, or customer service is a plus Excellent communication and interpersonal skills Willingness to work on night shifts , including weekends and public holidays Currently based in Malaysia or open to relocating in Malaysia Competitive base salary + allowances Opportunity to work from home for the first 6 months. Relocation support to Johor after the initial remote period. ( For Expats ) Competitive salary and benefits package. Professional training and career growth opportunities. A diverse and inclusive workplace with supportive team culture. Career growth opportunities in a reputable international company
Overview
Location : Penang, Malaysia
Job Type : Full-time
Language Requirement : Chinese + Good English
Industry : Customer Support / BPO
Shift : Follow US Shift (including weekends / public holidays, if required)
Compensation : Competitive Salary + Language Allowance + Health Benefits
Salary Package : up to MYR 6000
Key Responsibilities
- Handle customer inquiries via voice, email, and chat in Chinese
- Provide accurate information, guidance, and follow-up on patient cases and service requests
- Ensure timely resolution of queries while maintaining high customer satisfaction
- Document interactions in CRM systems accurately and thoroughly
- Coordinate with internal teams and escalate cases when necessary
Requirements
What We Offer
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Buat amaran kerja untuk carian ini
Customer Service Representative • Ampang Jaya Municipal Council, Ampang Jaya Municipal Council, Malaysia
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