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Customer Service Executive - Mandarin & Cantonese Speaker
Arvion ServicesSubang Jaya, Selangor, Malaysia30+ hari lalu
Jenis pekerjaan
- Quick Apply
Penerangan pekerjaanResolve customer concerns quickly and efficiently, while maintaining professionalism and a positive attitude. Strong interpersonal skills, with the ability to adapt to changes and work effectively in a team. SPM graduates and entry-level candidates are encouraged to apply ( Full training provided). Training Program : STAR – A system designed to help employees grow and develop into future leaders. Additional Benefits : Shift allowances, performance incentives, and overtime claims.
Job Overview :
As a Customer Service Executive , you will serve as a liaison between our company and customers, resolving issues and providing accurate product / service information. This is an exciting opportunity for Mandarin or Cantonese speakers to build a rewarding career in customer service.
Key Responsibilities :
- Handle inbound calls, chats, and emails related to customer inquiries, complaints, feedback, and product / service issues.
- Provide accurate information to exceed customer expectations and ensure customer satisfaction.
Collaborate with your team to meet KPIs and SLA targets.
Required Skills and Qualifications :
Fluency in Mandarin and / or Cantonese (verbal and written).
Ability to work in a fast-paced environment .
Previous customer service experience in the service industry is a plus.
Must be willing to work on rotational shifts .
Benefits :
Career Growth : Opportunity to advance into managerial roles.
Buat amaran kerja untuk carian ini
Customer Service Mandarin Speaker • Subang Jaya, Selangor, Malaysia
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