Customer Service RepresentativeOrigin Mattress • Gelang Patah, Johor, Malaysia
Customer Service Representative
Origin Mattress • Gelang Patah, Johor, Malaysia
2 hari lalu
Penerangan pekerjaanFluent in English and Mandarin – Must be comfortable handling multilingual customers. Cantonese speaking candidates will be a bonus (Hong Kong market). Customer-facing experience – Background in customer service, hospitality, or other service-related industries is a plus. Strong communication & problem-solving skills – Ability to de-escalate issues and turn a negative experience into a positive one. AI Literacy – Familiarity with AI chatbots, CRM systems (Zendesk, Salesforce), or a willingness to learn. Adaptability & independence – Able to work remotely with minimal supervision in a fast-paced environment. 100% Remote Work – Work from anywhere! Career Growth – We invest in our employees' development and training. Inclusive & Innovative Culture – Work with a diverse, forward-thinking team. Impactful Role – Be part of a company where your work directly influences customer satisfaction.
Position
Job Title : Remote Customer Service Executive
Location : Fully Remote
Employment Type : Freelance
Salary Range : MYR 5,000 - 6,000 per month
Working Hours : Monday to Saturday, 10 AM - 6 PM (5-day and 6-day rotation schedule)
About the Company
We are a fast-growing e-commerce group with multiple Direct-to-Consumer (D2C) brands under our portfolio. Our diverse businesses serve customers across various regions, and customer satisfaction is at the heart of everything we do.
As part of our remote customer service team, you will play a critical role in ensuring a seamless customer experience. You will be handling customer inquiries, resolving issues, and enhancing our brand reputation through excellent communication and problem-solving skills.
Responsibilities
- Handle customer queries via email, website chat, and phone from various countries.
- Assist customers with placing orders, processing returns, and tracking shipments.
- Troubleshoot and resolve customer issues and complaints effectively.
- Process refund requests in accordance with company policies.
- Provide timely updates to HQ, ensuring customer concerns are addressed promptly.
What We’re Looking For
Why Join Us?
We believe that diversity drives innovation and success. We are committed to fostering an inclusive workplace where individuals from all backgrounds feel valued, respected, and empowered. We welcome diverse perspectives and ensure equal opportunities for all, creating a culture where everyone can thrive.
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Customer Service Representative • Gelang Patah, Johor, Malaysia
Pekerjaan berkaitan
Get AI-powered advice on this job and more exclusive features.Location : Remote (Applicants based in Singapore or similar time zone preferred).
Employment Type : Full-time / Part-time.Are you a people...Tunjukkan lagi
%20Sdn.%20Bhd)
Royal Ocean Marine is looking for a dedicated and enthusiastic Customer Service Representative to join our client's logistic team.
In this role, you will be responsible for providing exceptional cu...Tunjukkan lagi
Customer Service Representative (Mandarin Speaking) | Remote / WFH | Shifting
Emapta Global • Pasir Gudang, Johor, Malaysia
Be among the first 25 applicants.Turn every conversation into a connection.Be the trusted guide who helps customers feel secure in every transaction and confident in every click.Build your global c...Tunjukkan lagi
Kemas kini terakhir: 28 hari yang lalu • Dinaikkan pangkat
CUSTOMER CARE REPRESENTATIVE
SGS • Kulai, Johor, Malaysia
We are SGS – the world’s leading testing, inspection and certification company.We are recognized as the global benchmark for quality and integrity.
Our 96,000 employees operate a network of 2,600 of...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service Representative (Banking Contact Centre - Retail Account Servicing)
D L RESOURCES PTE LTD • WorkFromHome, Singapore, Singapore
Please note that this is not a sales role (Inbound calls).Working Hours : 5 working days, 1 rest day and 1 off day per week.
Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-co...Tunjukkan lagi
Kemas kini terakhir: 9 hari yang lalu • Dinaikkan pangkat
Customer Service Representative
beBeeCustomerService • Singapore, SG.01, Singapore
This is an entry-level customer service position that involves handling phone calls, emails and other communication from clients.
The successful candidate will be responsible for responding to inqui...Tunjukkan lagi
Kemas kini terakhir: 24 hari yang lalu • Dinaikkan pangkat
【Remote】 Customer Service Representative【WFH】
The Think Academy International Education Limited • Kulai, Johor, Malaysia
Full time position, 40 hours per week.TAL is a world-leading education and technology enterprise, serving 4.Established in Beijing in 2003, it made history by becoming the first Chinese education i...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Remote Customer Service
Madurai Famous Jigarthanda LLP • WorkFromHome, Singapore, Singapore
Jauh
Kemas kini terakhir: 23 jam yang lalu • Dinaikkan pangkat
Remote Customer Service Representative (CSR) – APAC Support | SaaS | Bilingual
Parikh Financial • Kulai, Johor, Malaysia
Get AI-powered advice on this job and more exclusive features.This range is provided by Parikh Financial.Your actual pay will be based on your skills and experience — talk with your recruiter to le...Tunjukkan lagi
Kemas kini terakhir: 24 hari yang lalu • Dinaikkan pangkat
Customer Service Representative (WFH, ENG & Hindi)
Hiredly X • Kulai, Johor, Malaysia
Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy.
Handle a high volume of interactions efficiently while clarifying complai...Tunjukkan lagi
Kemas kini terakhir: 28 hari yang lalu • Dinaikkan pangkat
Remote Customer Service Representative – Join Our Team
Freelancing • Johor Bahru, Johor, Malaysia
Remote Customer Service Representative – Join Our Team!.Boss Security Screens is hiring remote Customer Service Reps to assist homeowners with scheduling, product questions, and support.If you’re a...Tunjukkan lagi
Kemas kini terakhir: 10 hari yang lalu • Dinaikkan pangkat
Customer Service Officer / Executive / Representative (Sales Support)
Search Personnel Pte Ltd • WorkFromHome, Singapore, Singapore
Position : Customer Service Officer / Executive / Representative (Sales Support).Location : Loyang Lane (Direct buses from Bedok, Tampines and Pasir Ris right in front of office).Working hours : Monday ...Tunjukkan lagi
Kemas kini terakhir: 9 hari yang lalu • Dinaikkan pangkat
【Remote】 Customer Service Representative【WFH】
Freelancing • Gelang Patah, Johor, Malaysia
TAL is a world-leading education and technology enterprise, serving 4.Established in Beijing in 2003, it made history by becoming the first Chinese education institution catering to primary and mid...Tunjukkan lagi
Kemas kini terakhir: 9 hari yang lalu • Dinaikkan pangkat
Customer Care Representative
SGS (Malaysia) Sdn. Bhd • Kulai, Johor, Malaysia
Responsible to perform sample handling including sample inspection, sample sorting, sample registration to comply with requirement of ISO 17025.
Assist reporting manager to ensure smoothen and effec...Tunjukkan lagi
Kemas kini terakhir: 10 hari yang lalu • Dinaikkan pangkat
Customer Service Representative (WFH, Eng & Mandarin)
Hiredly X • Pasir Gudang, Johor, Malaysia
Customer Support & Issue Resolution.Provide timely, accurate, and professional responses to customer inquiries with empathy.
Handle a high volume of interactions efficiently while clarifying complai...Tunjukkan lagi
Kemas kini terakhir: 28 hari yang lalu • Dinaikkan pangkat
【Remote】 Customer Service Representative【WFH】
Think Academy U.S • Johor Bahru, Johor, Malaysia
Remote】 Customer Service Representative【WFH】.Remote】 Customer Service Representative【WFH】.Full-time position, 40 hours per week.
M$ MYR （Base Salary+ Commission）.TAL is a world-leading education an...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Service (Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch)
Hitachi Vantara • Kulai, Johor, Malaysia
Customer Service (Mandarin / Cantonese) (Global Customer Care (GCC) Professional – Field Dispatch).Hitachi Vantara - Senior Recruiter of Greater China and South Korea.
Job Title : Remote Service Engine...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Customer Support Representative
Sperton Global AS • Johor Bahru, Johor, Malaysia
This job opportunity is for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to Grab services, payment issues, Grab orders, an...Tunjukkan lagi
Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
Remote - Customer Service Representative
Teleperformance • Gelang Patah, Johor, Malaysia
TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Tunjukkan lagi
Kemas kini terakhir: 17 hari yang lalu • Dinaikkan pangkat
Customer Service (0075 August 2025)
Royal Ocean Marine • Singapore, Singapore, SG
Quick Apply
Kemas kini terakhir: 30+ hari yang lalu