Service / Branch Manager (F&B industry)

About the job Service / Branch Manager (F&B industry)

Company Background :

We are representing one of a well known Pastry Cafe and as they are expanding, they are looking for Branch Manager to be based in JB.

Job Description :

• Recruiting, interviewing and training staff to follow restaurant procedures
• Greeting and advising customers
• Maintaining safety and food quality standards
• Ensuring compliance with licensing, hygiene and health and safety legislation
• Promoting and marketing the business.
• Liaising with customers, employees, suppliers, licensing authorities and sales representatives.
• Preparing and presenting staffing / sales reports.
• Keeping statistical and financial records.
• Assessing and improving profitability
• Making improvements to the running of the business and developing the restaurant
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance

Job Requirements :

If interested please submit your updated resume to

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