Field Service Technician (Kuala Selangor)

TKS Estate Sdn BhdKuala Selangor, Kuala Selangor, Malaysia

18 jam yang lalu

Penerangan pekerjaan

Field Service Technician (Kuala Selangor)

The Field Service Technician is responsible for the installation, maintenance, troubleshooting, and repair of Auto Car Wash Machines at customer sites. They ensure machines operate effectively, maintain customer satisfaction, and contribute to service excellence by adhering to SLA targets. Technicians are classified into four levels based on their experience and skills, with clear growth paths. Daily reporting via the system is mandatory, and tasks are assigned through a ticketing system monitored by the Customer Service Team.

Key Tasks

Machine Maintenance, Troubleshooting, Reporting, and System Documentation
Spare Parts & Chemical Management

Requirements

Diploma or technical certificate in mechanical, electrical, or related field preferred.

Hands‑on experience with automotive, machinery, or car wash equipment is an advantage.

Willingness to learn and grow technically.

Good problem‑solving and communication abilities.

Physical ability to work on‑site, including standing, bending, lifting parts, and working in wet environments.

Valid driver’s license (preferred).

Working Experience

Assists in basic maintenance tasks; learns from seniors (

Skills Required

Hands‑on technical experience (e.g. with machines, cars, or equipment)

Problem‑solving (ability to troubleshoot and fix)

Communication abilities (can explain issues or solutions)

Willingness to learn (open to training and picking up new)

Physical stamina (able to work on‑site, lift parts, move around, work in wet / outdoor conditions)

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Service Technician • Kuala Selangor, Kuala Selangor, Malaysia