Overnight Concierge Mandarin & Cantonese Speaker (Remote, Malaysia)
Ten GroupKlang City, Selangor, Malaysia30+ hari lalu
Penerangan pekerjaanFluency in Cantonese, Mandarin & English (both spoken and written) Strong customer service experience, ideally in luxury, hospitality, or concierge services Excellent time management & multitasking skills — you’ll be handling multiple high-priority requests Calm and professional demeanor, even under pressure Independent, self-motivated, and accountable – especially in a remote, overnight setting A passion for solving problems, helping others, and exceeding expectations Familiarity with APAC markets, especially Greater China, is a plus Experience supporting high-net-worth or VIP clients is highly valued Fluency in Mandarin, Cantonese, and English (spoken and written). Exceptional verbal and interpersonal skills, able to communicate calmly and professionally with both members and suppliers at all times. Strong ability to work independently and deliver high-quality results with minimal supervision. A genuine commitment to customer satisfaction, with a proactive attitude and willingness to go the extra mile to get the job done. Excellent problem-solving skills, with the tact and diplomacy needed to handle complex situations effectively. Outstanding time management and multi-tasking abilities to juggle multiple priorities simultaneously. Strong attention to detail and a drive to meet deadlines and maintain high standards. Enthusiasm for working in a complex, fast-paced, and dynamic environment. Experience supporting Ultra High Net Worth (UHNW) clients in customer service, dining, ticketing, or hospitality is a plus. This is a full-time remote position based in Malaysia Working hours : 10 : 00 PM to 7 : 00 AM (MYT), including weekends and public holidays You must have the legal right to work in Malaysia Adaptability to change and evolving environments. Ability to work independently while demonstrating accountability. Global exposure : Work with colleagues and members from around the world Remote flexibility : Enjoy work-from-home convenience while engaging with elite clients Generous rewards : 3 extra days of annual leave in your 3rd year 1 full month of paid sabbatical leave every 5 years Ten Loyalty Rewards Program — think of it as “extra spending money” for your next adventure Work-from-anywhere holiday program (use any of our 20+ global offices) A workplace that celebrates diversity , values your ideas, and invests in your development
Location : Malaysia (Fully Remote)
Languages : Cantonese, Mandarin & English (Fluent)
Shift Hours : 10 : 00 PM – 7 : 00 AM MYT, Monday to Sunday, including Public Holidays
Join the World’s Leading Luxury Lifestyle Company
Are you passionate about creating unforgettable experiences? Do you thrive in fast-paced environments, love solving problems, and enjoy helping people live better, more fulfilled lives?
As a Lifestyle Manager on our Overnight Team, you’ll work with high-net-worth members across APAC, using your creativity, resourcefulness, and cultural knowledge to deliver world-class service — whether that’s securing last-minute travel arrangements, sourcing sold-out concert tickets, or recommending the perfect birthday dinner spot in Hong Kong.
At Ten Group, no two days are ever the same. You'll be part of a global network of service experts, powered by innovative technology and driven by human connection.
What You’ll Be Doing
- Serve as a trusted advisor for our premium members — delivering personalized assistance across dining, travel, entertainment, retail, and lifestyle needs.
- Communicate confidently and professionally with members via phone, chat, and email.
- Handle and resolve complex, high-touch requests with care, accuracy, and attention to detail.
- Proactively recommend services and experiences aligned with member preferences and past usage.
- Collaborate with internal teams to ensure seamless execution and follow-up on every request.
- Translate and localize member communications where needed (Mandarin / Cantonese).
- Maintain strong documentation in our internal CRM systems.
What We’re Looking For
Additional Qualifications
Working Hours
Additional Attributes
Flexibility
This position is a full-time 40-hrs per week role on a shift basis, The right candidate needs to be flexible in offering their services between the hours of 10 : 00pm-7 : 00am local time, Monday to Sunday, including Public Holidays.
Remote role in Malaysia, and we consider the candidates who has right to work in Malaysia.
Why You’ll Love Working Here
Monthly “Treats on Ten” (surprises on the 10th of every month!)
Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.
Please have a look our video!
#J-18808-Ljbffr
Buat amaran kerja untuk carian ini
Mandarin Speaker • Klang City, Selangor, Malaysia
Pekerjaan berkaitan
Join Our APAC Team as a Mandarin & Cantonese-Speaking.Are you passionate about luxury travel and delivering unforgettable customer experiences?.
If so, Ten Group is looking for someone just like...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Cantonese, Mandarin & English (Fluent).PM – 7 : 00 AM MYT, Monday to Sunday, including Public Holidays.Join the World’s Leading Luxury Lifestyle Company.
Are you passionate about creating unforgettabl...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu ![Mandarin Speaking Showroom Executive (Event Space & Product Display) in Pavilion Damansara KL [GG]](https://cdn-logos.talent.com/v1/logo/image?feedcode=job-majestic-my&company_name=Polymorph%20Recruitment)
To complement our APAC team in Malaysia, we are looking for a Mandarin & Cantonese -speaking Luxury Lifestyle Manager in the area of Luxury Lifestyle Management.
If you have a proven luxury hosp...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu Ten Group is looking for passionate, motivated, and resourceful individuals to join our APAC team as a.You’ll support high-profile members by providing personalized solutions and recommendations ac...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu 
%20Sdn%20Bhd)
- Dinaikkan pangkat
- Baharu!
Asia Regional Site Management Leader (Remote)
GE VernovaKuala Selangor, Kuala Selangor, Malaysia A leading energy company is seeking a Site Manager to oversee site management organization in Kuala Lumpur.The role includes ensuring successful execution of site projects, developing necessary pro...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
- Dinaikkan pangkat
Assistant Concierge Manager
Westin Hotels & ResortsKuala Lumpur, Kuala Lumpur, Malaysia Get AI-powered advice on this job and more exclusive features.Rooms & Guest Services Operations.The Westin Kuala Lumpur, No 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 551...Tunjukkan lagiKemas kini terakhir: 2 hari yang lalu
- Dinaikkan pangkat
Offshore Insurance Manager | Mandarin Speaker, Travel Ready
Talent RecruitKuala Lumpur, Kuala Lumpur, Malaysia A licensed financial services company in Kuala Lumpur seeks an Offshore Business Manager to oversee offshore business channels in China, Thailand, and ASEAN.
The role includes training brokers, ensu...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
Virtual Travel Concierge - Trilingual Speaker in Malaysia
Ten GroupFederal Territory of Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
Remote Country Manager - Malaysia (iGaming Growth Leader)
Ludicrum TechKlang City, Selangor, Malaysia A leading iGaming company is seeking a Country Manager for Malaysia to drive the growth of the GemBet brand.You will oversee operations, ensure regulatory compliance, and define growth strategies w...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Remote Financial Operations Associate Mandarin Fluent
Shift MarketsSelayang Municipal Council, Selayang Municipal Council, Malaysia A financial services company is seeking a Junior Financial Operations Associate to support global operations.This fully remote role will involve managing deposits, withdrawals, and reconciliations,...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
Overnight Concierge Mandarin & Cantonese Speaker (Remote, Malaysia)
Ten GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
Mandarin Speaking Showroom Executive (Event Space & Product Display) in Pavilion Damansara KL [GG]
Polymorph RecruitmentKuala Lumpur, Kuala Lumpur, Malaysia Well-groomed, confident, and able to work independently.Strong communication skills in English, Mandarin, and Bahasa Malaysia.
Prior experience in event coordination, hospitality, or front desk role...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
- Baharu!
Senior UA & Growth Lead - Remote & Flexible Hours
Pixlr GroupKuala Selangor, Kuala Selangor, Malaysia A leading photo editing platform company is seeking a hands-on Senior User Acquisition Manager to scale its subscriber base and drive sustainable growth.
The role involves managing campaigns across ...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
- Dinaikkan pangkat
Concierge Executive - Malaysia
GetHarleySubang Jaya, Subang Jaya, Malaysia GetHarley empowers people to look, feel and be their best selves — at every age.We are the first platform to combine technology with the human instinct and experience of a Practitioner to deliver a...Tunjukkan lagiKemas kini terakhir: 11 hari yang lalu
Lifestyle Manager - Trilingual Speaker in Malaysia / Fully Remote
Ten GroupMalaysian Police Training Centre, Kuala Lumpur, MYQuick Apply
Overnight Concierge (Mandarin, Cantonese and English required) - Malaysia
Ten GroupKuala Lumpur, Federal Territory of Kuala Lumpur, MYQuick Apply
- Dinaikkan pangkat
Mandarin Speaking Customer Service Executive (Import and Export) in Setia Alam- GG
Polymorph RecruitmentSetia Alam, Selangor, Malaysia Minimum SPM or related certificate.Proficient in English, Mandarin, and BM.Strong problem-solving, communication, and multitasking skills.
Computer literate (MS Office, Email, CRM).Independent and a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
- Dinaikkan pangkat
Mandarin Speaking Customer Service Assistant Manager (Logistics) in Port Klang - GG
Polymorph RecruitmentPort Klang, Selangor, Malaysia Minimum 5 years of experience in logistics, freight forwarding, or customer service.Strong interpersonal, communication, and problem-solving skills.
Proven ability to multitask and manage client exp...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
- Baharu!
B2B Growth Lead — Remote, Flexible Hours
SlasifySelayang Municipal Council, Selayang Municipal Council, Malaysia A rapidly growing technology company, Slasify, is seeking a highly skilled Business Development Manager to generate new business opportunities and maintain client relationships.This role offers the...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu
- Dinaikkan pangkat
Customer Service Strategy Lead — Mandarin Speaker
OKXKuala Lumpur, Kuala Lumpur, Malaysia A leading crypto exchange in Kuala Lumpur is looking for a strategic leader for its Customer Service Center.This role focuses on developing innovative customer service strategies to enhance satisfa...Tunjukkan lagiKemas kini terakhir: 1 hari yang lalu
- Dinaikkan pangkat
Mandarin Speaking Customs Clearance Asisstant Manager (Logistics) in Port Klang - GG
Polymorph RecruitmentPort Klang, Selangor, Malaysia Minimum 5 years of experience in customs clearance, freight forwarding, or related logistics operations.Solid understanding of import / export documentation, customs procedures, and relevant regulato...Tunjukkan lagiKemas kini terakhir: 16 hari yang lalu
- Dinaikkan pangkat
- Baharu!
Azure Architect (AI Adoption / Security)
Softenger (Malaysia) Sdn BhdSelayang Municipal Council, Selayang Municipal Council, Malaysia Job Title : AI Architect (Adoption / Security).We are hiring for key roles to support a major enterprise‑scale AI transformation program.
Candidates will work closely with business and IT teams to driv...Tunjukkan lagiKemas kini terakhir: 11 jam yang lalu