OPERATIONS EXECUTIVE

We are seeking a dynamic and dedicated individual to join our Hospital Operations team to support the Chief Operating Officer (COO) in ensuring the smooth and efficient running of hospital services. The role involves overseeing daily operations, coordinating interdepartmental functions, and driving process improvements to enhance patient care, service quality, and operational performance. This position offers an excellent opportunity for individuals who aspire to build a career in healthcare management and contribute to the continuous growth and excellence of the hospital.

Responsibilities

• Oversee daily hospital operations to ensure effective coordination of resources and alignment with organizational goals.
• Conduct regular departmental walk‑abouts to monitor performance and ensure smooth service delivery.
• Review and enhance operational processes to improve efficiency, productivity, and patient service quality.
• Collaborate with the Finance and ICT departments to analyse operational data, identify trends, and support informed decision‑making.
• Prepare and present operational and management reports to the Chief Operating Officer (COO) and senior management team.
• Support compliance with regulatory requirements (MoH, MSQH, MQA) and assist in audit and accreditation preparations.
• Contribute to business planning, budgeting, and crisis management initiatives under the direction of the COO.
• Provide administrative, coordination, and project support for operational initiatives as assigned by the COO.

Qualifications

Job Insights

Tung Shin Hospital is a well‑established, not‑for‑profit private healthcare institution in Kuala Lumpur, uniquely offering both Western Medicine and Traditional Chinese Medicine (TCM) under one integrated campus. This dual‑service model sets the hospital apart, providing patients with holistic, complementary treatment options supported by experienced medical professionals and modern facilities. In line with its commitment to community‑focused care, Tung Shin Hospital is currently expanding into a 300‑beded facility to enhance service capacity while continuing to deliver affordable, high‑quality, and compassionate healthcare.

Perks and benefits : Competitive Compensation, Comprehensive Medical Coverage, Career Development & Training, Staff Wellness Programs, Recognition & Rewards, Staff Amenities, Professional Growth Opportunities, Supportive Work Environment & Education Fund.

What can I earn as an Operations Executive

Salary match, Number of applicants, Skills match.

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