Medical Laboratory Technologist

Only Malaysian citizens are eligible to apply.

Location : UKM, Bangi – Selangor; Sarawak – Kuching & Miri

Job Description

Responsibilities :

• Perform venipuncture according to established procedures.
• Adhere to all standard operating procedures, including ISO 9001 and other relevant certifications.
• Coordinate with relevant departments and PIC to ensure smooth medical test runs.
• Assist pharmacists / managers with walk‑in customer handling – answering enquiries, directing customers to appropriate departments and introducing company services and products.
• Participate in sales and business development activities.
• Maintain administration training, ethics and industry knowledge.
• Communicate clearly and enthusiastically with customers to ensure high‑quality service.
• Handle customer enquiries via email, phone, live chat and other channels.
• Resolve problems efficiently and timely.
• Collaborate with personnel from different departments to complete work processes.
• Coordinate appointments between doctors and patients.
• Oversee day‑to‑day business and administrative operations.
• Develop and implement policies and procedures to improve efficiency.
• Assist in budgeting, forecasting and financial reporting.
• Maintain accurate business records and prepare regular management reports.
• Coordinate internal communications and ensure timely follow‑ups.
• Manage procurement, inventory and office supplies.
• Liaise with vendors, service providers and external partners.
• Support HR tasks such as recruitment and onboarding.
• Organize company events, meetings and training sessions.
• Monitor project progress and provide administrative support across departments.
• Perform other assignments as directed by management.

Job Requirements

Candidate must possess at least one of the following :

No work experience required. Fresh graduates are welcomed. Having a Good Clinical Practice (GCP) certification is an added advantage. Training will be provided.

We are looking for hardworking, passionate candidates willing to work in shifts.

Benefits and Perks

Application Questions

About BP Healthcare Group

Established in 1982, BP Healthcare Group operates over 70 laboratories, 50 diagnostic centres, 50 hearing aid centres, 50 dispensaries & pharmacies, 50 food and industrial testing centres, 7 specialist / daycare centres, 5 dental specialist clinics and 2 eye specialist clinics nationwide. With a strong track record of innovation and service, we serve more than 35 million customers and continue to expand our network across Malaysia.

#J-18808-Ljbffr