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Senior Associate, Settlement Management | TNG
Touch 'n Go GroupKuala Lumpur, Kuala Lumpur, Malaysia7 jam yang lalu
Penerangan pekerjaanProcess and obtain the necessary approvals to issue Instruction letters to Trustee and ensure daily settlements are performed within the stipulated time based on backend system reports. Check all instruction letters have been verified, supported with relevant supporting documents and approval prior to sending to Trustee. Check all payment executions are properly supported by completed commercial agreement and MDR rate / value in backend system are correct. Monitor daily settlement process and timings and follow escalation flow when there are issues to escalate to the necessary Tech teams to resolve and BU teams to be informed. Monitor and reconcile settlement received from other payment service providers. Prepare journal entry for posting to MSGP / MDBC accounting system. Set up / Update new Service Providers’ info in the relevant financial systems after receiving from internal teams. Respond to queries from stakeholders i.e. Service Providers, System Integrators (SI), internal departments within stipulated time. Sub-lead a team and support the Lead to manage the team members’ tasks, provide guidance and helping to resolve issues. Liaise with Trustee, Banks, Auditors, Internal and External parties as required. Ensure timely month end closing activities are performed as per closing timetable. Ensure audit findings and internal control findings are followed-up / remediated within committed timelines. Update Operational Standards & Operating Procedures Manual (OS OPM) as required from time-to-time to reflect current processes. Strong process knowledge and understanding of settlement process, financial regulations, and industry best practices Strong analytical skills, detail-oriented, efficient and highly organized professional Trustworthy with high integrity Proficiency in settlement systems and financial software. Systems knowledge of MS GP and MDBC accounting systems, strong Office 365 and Excel skills, data analytics would be an advantage Excellent communication skills and stakeholder management with a collaborative mindset Experience working on projects would be an advantage Ability to manage multiple tasks and adapt to a changing, fast-paced environment Hybrid and Flexi hours Medical and lifestyle benefits as listed by the company
Senior Associate, Settlement Management | TNG
We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP
We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation. Touch ‘n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.
What should you do?
Settlement Management
- Oversee and perform end-to-end Settlement operations with service providers, merchants and other business partners and reconciliation of settlement amounts.
- Establish appropriate process and internal controls in ensuring Daily Settlements are made according to the commercial agreement with service providers, merchants and other business partners.
- Ensure all queries received from Business Units, service providers, merchants and other business partners are attended to and resolved timely. Escalate when required.
- Ensure monthly Payment Reconciliations and settlement reports are performed in a timely and accurate manner.
- Ensure settlement reports are sent out to service providers as stipulated in agreements.
- Perform reconciliation with e-wallet transactions on usage settlement and resolve issues and reconciling items.
- Participate in projects related to Settlement as required.
- Understand new products / services impact to settlement process, and work with internal departments to establish the settlement process for these new products / services in accordance with the SOP.
- Participate in and support Process Improvement Initiatives within the company.
Daily operations
Others
Who should join us?
We believe that you have what it takes to fit into the Touch ‘n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!
Touch ‘n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch ‘n Go’s policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing :
Note : Only shortlisted candidates will be contacted.
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Buat amaran kerja untuk carian ini
Associate Management • Kuala Lumpur, Kuala Lumpur, Malaysia
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