Senior Executive eCommerce

Overview

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Senior Executive eCommerce

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DKSH . Get AI-powered advice on this job and more exclusive features. Job Summary :

Responsible for DKSH’s E-Commerce activity in Malaysia for our Consumer Goods Business Units. Working alongside a team of dedicated digital talent. Plays the role of key account management & strategic planning, data analytics, business & relationship development. Bringing many of the world’s favorite brands to all key E-Commerce platforms, and continually deliver the best online shopping experience to consumer.

Responsibilities

Strategic Planning & Analytics

Plan and assist in the merchandising and promotion campaigns for online channel

Manage promotional mechanism (bundles set creation, discount promotion with e-commerce players)

Manage stock fulfilment rate with e-retailers and clients

Promotion price maintenance on SAP for all e-retailers / e-marketplaces & clients

Assist in developing business plan and marketing and operational plan

Ensure sales target achievement

Build brand together with clients

Monitor and evaluate outcome of implementation

Monitor sales performance vs approved A&P budget

Execute trade claims recovery from clients within the contractual terms and responsible for A&P

Accurate price maintenance in accordance to contractual terms

Minimize unnecessary cost & risk which impact P&L

Robust in research and analysis of new online opportunities

Regularly analyze trade returns and develop action plans to drive down returns or errors in delivery

Assist in financial reconciliation supervision (accounts receivable and accounts payable)

Business reviews and post sales reporting

Business Development

New channel expansion & terms negotiations

Building strong business relationships – with client and stakeholders, within the team, departments, and business unit

General Tasks

Communicate / interact the online business plan to all operational departments and business units

Assist in expansion of E-Commerce business opportunities in mobile / social commerce and cross-border trade

Any other ad-hoc tasks and duties as assigned by the superior

Qualifications

Bachelor’s degree in Business or Economics or related field

Minimum 3-4 years’ experience in a similar role, at an e-commerce platform, brand, or distributor. Prior experience in a company known for eCommerce or online fulfilment operations related to the logistics industry is an added advantage

Digital savvy with knowledge of E-Commerce business models, operations, technology

Experience managing E-Commerce channels

Strong commercial and negotiation skills

Management consultancy experience is a plus

Familiarity with using SAP is a plus

Good finance and account knowledge and hands-on experience on business process design, process architecture, and process levels

Consumer-first mindset, team-player

Strong passion in E-Commerce and business acumen

Ability to multi-task and possess excellent communication skills

Entrepreneurial mindset that is driven, flexible and willing to learn

Deliver on deadlines with agility and adaptability

Positive attitude and have a change agent mentality

Good level of computer literacy

Demonstrate ability to work independently and in teams at all levels within DKSH and with external parties

Strong critical thinking and problem-solving skills

Seniority level Entry level

Employment type Full-time

Job function

Sales and Business Development

Industries

Business Consulting and Services, Technology, Information and Media, and Professional Services

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