SAP OTC Business Analyst

Ploy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Overview

Join to apply for the SAP OTC Business Analyst role at Ploy . Location : Kuala Lumpur, Malaysia.

Responsibilities

• Partner closely with stakeholders and cross-functional teams to define, analyze, validate, and maintain business requirements and processes for large-scale or complex system initiatives.
• Validate proposed solutions to ensure alignment between business requirements and technical capabilities, considering both current and future business environments.
• Lead and facilitate discussions among project participants to clarify needs, gain consensus, and define actionable requirements.
• Work collaboratively with development and QA teams in an Agile environment—participating in 3 Amigos meetings and sprint ceremonies to co-create solutions.
• Plan and coordinate User Acceptance Testing (UAT) and facilitate end-user demonstrations to validate business outcomes.
• Develop and maintain business process documentation and mapping in ARIS, ensuring accuracy and traceability.
• Ensure non-functional requirements (performance, usability, reliability, etc.) are well-defined and aligned with customer expectations.
• Contribute to continuous improvement initiatives by promoting more effective and efficient ways of working within a dynamic Agile context.
• Support business case development, budgeting, and cost analysis to ensure solutions deliver measurable value.

Skills & Experience Required

Seniority level

Employment type

Job function

Industries

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